**About the Role** Are you an innovator when coming up with an operational game plan? Does your well-executed strategies have you hitting your goals and targets often? Canon Solutions America, a leader in technology, solutions, and services, is looking for a Supervisor, Field Services to oversee a talented team of select technicians who service and support Canon’s hardware and software technology-based solutions to keep our customers moving forward. If you have a track record in developing and directing a thriving team in a field service environment, we want to hear from you. **Your Impact** We’re actively searching for a superstar to: - Manage a team that services and supports specific business system products and services within a territory and/or an assigned account list, including: hardware, document management solutions, and related software. - Select, hire, train, and develops current and new technical specialists. - Address and resolve customer issues in a time-effective manner to achieve total customer satisfaction. - Oversee the warehousing process as it relates to inventory. - Publish, distribute, train, and enforce all current published standards. - Maintain customer satisfaction by ensuring his\her staff repairs Canon equipment quickly and efficiently. **About You: The Skills & Expertise You Bring** Our ideal candidate has: - Requires 5 years of related experience and management of two or more regular full-time employees; bachelor's degree in a relevant field preferred. - Field service experience. - Strong communication skills, including the desire to develop and lead a team. - Excellent time management skills. - Hands-on field technical experience with a vast knowledge of Canon products, including digital and electromechanical technology. Knowledge of Internet, Microsoft Office, Lotus Notes, and Oracle is preferred. - The ability to travel (valid driver's license and acceptable driving record necessary). - Must be able to walk and lift/carry up to 50 pounds. In accordance with applicable law we are providing the anticipated base salary for this role: $64,350- 92,520.00 **Company Overview** About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazine’s World’s Most Admired Companies in 2020. Canon Solutions America offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available athttps://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation (https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation ) We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers’ sitecsa.canon.com/careers (https://csa.canon.com/online/portal/csa/csa/company/careers/) , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us atcsa.canon.com/careers (https://csa.canon.com/online/portal/csa/csa/company/careers/) . \#CSA **Posting Tags** \#li-rb1 #pm20 #li-hybrid **Location** _US-NY-Melville_ **Company** _Canon Solutions America, Inc._ **Requisition ID** _32533_ **Category** _Field Service_ **Position Type** _Full-Time_ Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon’s Pay Transparency Statement. Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at accommodationrequest@cusa.canon.com.