Coperion is looking for a Field Service Support Technician to join our team in Naperville, IL! As a Field Service Support Technician, you will play a vital part in our Aftermarket Service by diagnosing, repairing, and rebuilding pulverizing equipment and thermal equipment to meet customer needs. Additionally, you will assist with the start-up of new pulverizing and thermal equipment, ensuring a smooth transition for our clients.
Work You’ll Do
Engage in the assessment, diagnosis, repair, and rebuilding of intricate mechanical components and assemblies to effectively address customer needs.
Prepare comprehensive trip reports for customers and inside sales, detailing identified issues and suggested improvements to enhance production efficiency.
Advise on spare and wear parts, as well as establish routine maintenance schedules to ensure the reliable operation of pulverizing and thermal equipment.
Maintain and calibrate testing equipment necessary for evaluating the performance of RBS products, ensuring accurate and reliable results.
Team
The Field Service Support Technician will be a part of the Field Service Technician team and will report to the Director of Aftermarket.
Basic Qualifications
A minimum of 3 years of experience in diagnosing, assembling, and repairing mechanical assemblies, including gearboxes, journal assemblies, lubrication systems, and air-flow systems, preferably within an industrial or mining environment.
Proficient in reading blueprints for both electrical and mechanical applications.
Familiarity with measurement devices and their proper usage.
Basic knowledge of safety protocols in mining, construction, or manufacturing environments, with a willingness to obtain MSHA certification for site safety.
Strong basic computer skills and technical writing abilities are essential.
A strong sense of dependability and reliability is essential for this role.
A willingness to travel domestically and internationally 50-70% of the time to support our industrial, mining, or thermal processing customers.
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Who we are:
Coperion is an industry leader in compounding and extrusion, feeding and weighing, bulk material handling and service, bringing a wealth of know-how and experience to the market. Customers benefit from Coperion’s divisions of Polymer, Equipment & Systems, and Service that are optimally networked on a global basis to offer ultimate support in the design, manufacturing and implementation of ideal systems. Staffed by engineers, chemists, technicians and a variety of industry experts, these Divisions form a powerhouse of process solutions for their customers. Coperion is an Operating Company of Hillenbrand.
Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow™ — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com.
EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at recruitingaccommodations@hillenbrand.com . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".