Field Service Technician
Insight Global
* Performs routine and emergency service calls. Troubleshoots, replaces, and/or repairs malfunctioning or inoperative equipment.
* Must have an ability to proctor, coach, and teach others.
* Provides reliable, high quality customer support.
* Provides customer instruction on system operation and functionality.
* Performs system testing and signal verification.
* Maintains the necessary truck stock/inventory (equipment and tools).
* Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.
* Ensures the progress and completion of assigned tasks.
* Provides documentation of service and hours worked.
* Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.
* Must have a strong work ethic.
* Must be detail oriented.
* Must complete other projects, as assigned.
* Must obtain and retain any specific product certifications and/or licenses that are required by national, state and local codes.
* Requires 50% to 75% proficiency in ADT Commercial / Everon Solutions Tier 1 product offerings.
This role pays from 35/hr - 55/hr based on experience
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
* Must have an ability to proctor, coach, and teach others.
* Provides reliable, high quality customer support.
* Provides customer instruction on system operation and functionality.
* Performs system testing and signal verification.
* Maintains the necessary truck stock/inventory (equipment and tools).
* Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.
* Ensures the progress and completion of assigned tasks.
* Provides documentation of service and hours worked.
* Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.
* Must have a strong work ethic.
* Must be detail oriented.
* Must complete other projects, as assigned.
* Must obtain and retain any specific product certifications and/or licenses that are required by national, state and local codes.
* Requires 50% to 75% proficiency in ADT Commercial / Everon Solutions Tier 1 product offerings.
This role pays from 35/hr - 55/hr based on experience
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
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