**Field Service Technician – Travel - Competitive Pay/Benefits** **Location:** Lincoln Nebraska, with potential international travel **Travel Requirement:** 25-32 weeks/year (weekdays on-site, weekends at home) **Job Description:** We are seeking a dedicated and skilled Field Service Technician to join our team. This role requires the ability to work extended hours and travel extensively, often with little notice. As your skills develop, you may also be asked to travel internationally. The Field Service Technician will provide real-time technical support, including mechanical, electrical, and programming assistance, to resolve customer issues while maintaining financial and resource balance for the company. **Key Responsibilities:** + Serve as the primary point of contact for customers, addressing concerns and needs. + Provide real-time technical support, including mechanical, electrical, and programming assistance. + Resolve customer issues efficiently, maintaining financial and resource balance. + Assist with the return and analysis of parts from customers. + Liaise with vendors and suppliers, communicating issues, concerns, and deadlines. + Coordinate and ship necessary parts to customers. + Train and educate customers on the use and application of our products. + Document customer concerns in the Quality Assurance NCP/CAPA database. + Use CRM/ERP/Inventory software to document communications, parts sales, and incidents. + Complete installation parts lists and related reports when serving as a field technician. **Training and Compensation:** + Training: $22-$25/hour. + Raises based on evaluations at 90 days, 6 months, and 1 year. + Pay expectations: Year 1-2: $60-$70K, Year 3+: $80-$110K. **Additional Information:** + Report to: Lead on-site. + Team size: Initially travel with one person, then independently once trained. + Paid for every hour on the clock, including flight time. **Pay and Benefits** The pay range for this position is $45760.00 - $52000.00 --------------------------------------------------------------------------------------------------------------------------------------------- **Workplace Type** This is a fully onsite position in Lincoln,NE. **Application Deadline** This position will be accepting applications until Dec 28, 2024. **About Aerotek:** We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow. Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.