As a Field Service Technician at Branson, you will provide technical service and support for plastic-joining customers in Queretaro, Tijuana, and surrounding areas. Responsibilities include diagnosing and repairing equipment, delivering customized training, and offering remote support. Requires 1-3 years of technical experience and a background in Engineering.
In this role, your responsibilities will be:
Responsibilities:
Perform on-site diagnosis and repair of equipment to Branson specifications. Deliver customized training programs on various Branson technologies upon client request. Provide timely remote support to clients via telephone or email. Authoritatively identify and resolve tooling setup issues on the client's production line. Apply strategic policies to achieve short-term results within one year, addressing moderate complexity challenges. Exert influence over external customers (clients) regarding procedures, practices, and policies in your area of responsibility.Who you are:
As a Field Service Technician at Branson, within Emerson Automation Solutions, you're the backbone of technical excellence. Your role is pivotal in providing outstanding service and support to plastic-joining customers in Queretaro and nearby areas. With 1 to 3 years of technical experience and a confirmed engineering background, you're well-prepared to begin any challenge that comes your way. Your competence in diagnosing and repairing equipment, coupled with your curiosity about tailored training programs, makes you an invaluable asset. Your strong communication skills and service-oriented demeanor ensure detailed interactions with clients, while your problem-solving abilities enable you to resolve issues. You're an excellent teammate with a keen eye for detail, ready to give to the success of Branson and Emerson Automation Solutions.
Requirements:
Relevant technical experience paired with a validated educational foundation in Engineering. Proficiency in reading and interpreting design and layout drafting. 1 to 3 years of technical experience. Educational background in Engineering (Automation, Electric, Electronics, Mechanical). Adept electro/mechanical skills (in electrical & electronics). Possession of a valid driver’s license and US visa. Service-oriented demeanor, capable of lifting 50 pounds and unfazed by travel requirements. Proficiency in English for effective communication. Conveniently located in the Queretaro area. Strong fixing skills and the ability to think on your feet.Preferred qualifications:
Previous experience in a similar field service capacity. Additional certifications or training relevant to the role. Familiarity with ultrasonic equipment and its applications. Experience in plastic joining, metal welding, or cleaning solutions.
ABOUT US
WHY EMERSON
Our Commitment to Our People
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.
Work Authorization
Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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ABOUT EMERSON
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
Our Offer to You:
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.