Field Service Technician **Location:** Ornago, Monza and Brianza, Italy, 20876 **Company:** Chart Industries **_Ensuring Chart’s Success…_** _VRV, a Chart Industries group company, is a historic and important industrial entity present internationally in both the design and manufacture of pressure equipment for the Oil&Gas sectors, and in the engineering and manufacture of isolation tanks for gas distribution and storage in the Cryogenic sector, as well as a company operating in the Automotive HLNG business._ **_What Your Day-to-Day Activities Will Be…_** + Provide technical support during repair and/or installation, at customers’ sites, of equipment to ensure quality standards are met and the integrity of the equipment is maintained. + Ensure safe work practices are followed, reporting all safety incidents and near misses on a timely basis and maintaining the goal of “zero” lost time incidents. + Suggest improvements to processes and procedures to improve customer response time and accuracy of all data. + Ensure timely and continuous quality service to the customer, by phone or site visits when necessary. + Work with manager on customer communication. + Provide technical support to customers and training on equipment use and maintenance. + Prepare detailed service reports. + Coordinate contact with all levels of supervision. + Troubleshoot control systems. + Read and understand electrical/mechanical/plumbing schematics and use of troubleshooting tools and meters. + Perform and coordinate quality tests as instructed by work instructions, engineering, or supervisor to ensure product quality. + Install equipment including bulk tanks, pipe, vaporizers, skids, dosers, etc. **_Requirements and Preferred Qualifications..._** + Technical diploma/Certification required, preferably welding related. + Prior experience as a Field Service Technician or in a similar role in the oil and gas industry + Excellent communication skills used in answering customer’s questions and performing field service. + Ability to read electrical, mechanical and plumbing schematics preferred. + Work well in teams and independently. + Read and understand detailed blueprints. + Fluent knowledge of English. + Basic understanding of Industrial Controls and PLC’s. + Basic understanding of cryogenic liquids and gases, and thermodynamics. + 3 years of relevant technical background including millwright, maintenance, engineering, and/or field service experience. + Willingness to travel frequently and work in changing environmental conditions. **_Chart is an equal opportunity employer..._** _VRV – Chart Industries is committed to a diverse and inclusive workplace. VRV - Chart Industries is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, sexual orientation, disability, age, or other legally protected status._