Job Title: Technician

Job Description

We are seeking a dedicated and skilled Technician to provide 24/7 support primarily through emails and service queries. This role involves answering service calls, visiting clients, supporting engineering and controls, and troubleshooting machines both onsite and at our Kenosha facility. The Technician will also be responsible for filing expense and travel reports.

ResponsibilitiesProvide 24/7 support mainly through emails and service queries.Answer service calls promptly and effectively.Coordinate and visit clients as needed, as directed by the Office Manager.Support engineering and controls teams.Examine and troubleshoot machines, either onsite at clients' locations or at the Kenosha facility.File expense and travel reports accurately and timely.Essential SkillsCustomer service experience.Electrical and mechanical skills.Experience with panel building and troubleshooting.Proficiency in troubleshooting equipment.Knowledge of food processing equipment.Electro-mechanical skills.Additional Skills & QualificationsExperience in food processing equipment is a plus.Bilingual abilities in Spanish and/or French are advantageous.Experience with PLC programming and troubleshooting is preferred but not required.Work Environment

You will work in a very clean environment with large rooms dedicated to testing and demonstrating machines to clients. The facility is bright, spacious, and well-maintained. Typical working hours are from 9am to 5pm, with flexible schedules as long as service calls and emails are handled efficiently. Benefits include a company phone, AirPods for personal use during travel, travel reimbursement, and a daily food allowance.

Pay and Benefits

The pay range for this position is $70000.00 - $100000.00

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Kenosha,WI.

Application Deadline

This position will be accepting applications until Jan 4, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.