Job Title: Field Service Technician
Job Description

This role directly collaborates with the sales force by helping to discover customer needs and maintain account relationships. The individual will oversee the life cycle and implementation of chemical feed equipment, including the installation, maintenance, and repair of equipment. The role also involves conducting laboratory testing on various samples taken during processes, reporting results daily, and ensuring proper inventory levels.

ResponsibilitiesInstall new equipment according to specifications and safety guidelines.Frequently inspect and maintain equipment to identify and remedy potential issues to prevent equipment failure.Conduct daily chemical analysis and report variables throughout the processing, including pH, conductivity, and other qualitative and quantitative analyses.Repair equipment and its components when necessary.Monitor and adjust chemical levels and applications frequently.Document inspections, repairs, and replacements of equipment with precision and accuracy.Regularly report on equipment status.Interact regularly with customers to understand their needs and concerns.Communicate repair procedures and provide optimization recommendations for equipment to customers.Maintain high levels of safety standards at all times, including HAZMAT compliance.Train end-users on the proper implementation and maintenance of equipment and document customer training.Maintain and manage chemical and equipment inventory.Continually educate oneself on technology and industry standards and attend training sessions.Essential SkillsStrong communication and relationship-building skills.Technical skills and ability to perform duties in an industrial mill environment.Experience with laboratory testing, chemical analysis, and mechanical repairs.Experience in manufacturing or industrial environments.Knowledge of heavy machinery, electrical systems, HVAC, and industrial maintenance.Ability to maintain high safety standards.Additional Skills & QualificationsDegree in Chemistry or Biology strongly preferred.Previous laboratory and chemical testing experience preferred.Experience in a mill environment highly preferred.Ability to work flexible schedules, including weekends.Willingness to travel for training purposes.Work Environment

The work environment is in a papermill and industrial setting, characterized by very hot working conditions. Candidates will be on their feet for most of the day and must be comfortable with repetitive lab testing and routine shift work. The role occasionally requires being 'on call' during weekends and being available to work at any hour of the day, if needed. Candidates may need to travel to locations such as Memphis, TN, and Mobile, AL for training, typically involving 3–4 weekday trips.

Pay and Benefits

The pay range for this position is $25.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Ashland,VA.

Application Deadline

This position is anticipated to close on Feb 18, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.