About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. 

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

Job Description

Title: Field Service Technician II
 

Location: Des Moines, IA

Position Summary

Are you a Field Technician? Field Engineer? Service Technician? Are you tech savvy with mechanical aptitude who feels their skills are transferrable? Can you help us to provide best in class service?  Do you want to work with some of the largest retailers and banks in the industry?

NCR Voyix is looking for Field Service Technicians.

NCR Voyix’s Field Services Team creates value for our customers by delivering solutions that build long term relationships.  Acting as a first line response to our customers, you will communicate in an open, helpful, and engaging manner with the focus being finding the right solution.  You will organize, triage customer issues, and even handle some problems before they start.  No matter the situation, your formal training (provided through NCR Voyix) will allow you to provide customers what they need when they need it. 

Our virtual and hands on classroom training enables fast learning and fosters an environment where you can stretch yourself and make an impact.  NCR is committed to growing the capabilities of our people. We are building a learning community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. Our service operations have dedicated teachers, mentors and coaches who work across territories to share their knowledge to enhance each other’s growth.

NCR Voyix is dedicated to building a diverse community, one where employees feel a sense of belonging, are valued for their contributions and the perspectives they bring. This role truly keeps commerce running across the globe and is an ambassador for the NCR Voyix Brand.

Utilize your skills to:

Perform customer installation, maintenance, and service calls promptly and effectivelyPerform maintenance repair and system overhauls

Do you have a:

Familiarity with large servers, mainframe computers, and imaging softwareA+ Certification, CompTIA, N+ Certification, PC skills, basic electronic skills, and some specific hardware and operating system familiarityOne to three years of related experience (but more than that is always a plus)Ability to perform essential functions of the job with or without a reasonable accommodation

Beyond the technical and mechanical aptitude, you are:

A Local candidateHave High School Diploma or GED (Associate Degree or higher preferred)Authorized to work in the U.S.At least 21 years of ageHave a valid driver's license and driving record that satisfies NCR fleet requirements

Ability to perform essential functions of the job with or without a reasonable accommodation which include:Prolonged travel with driving several hours per dayRotating and weekend shiftsCarrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistanceBending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size

In return, NCR offers:

7 Paid holidaysPaid vacation6 Paid floating holidays401K savings and retirement planMedical insurance available immediately

Sound like the opportunity you are looking for. Take an opportunity to apply and hear more.

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”