Carlsbad, NM
23 days ago
Field Service Technician Intermediate
Overview: Performs maintenance and repair activities on gas compression and/or process equipment at customer's location, as directed. Skills and Abilities: Ability to: - Demonstrate troubleshooting and repair skills on multiple types of equipment including Caterpillar, Cummins, and Waukesha Engines as well as Ariel Compressors. - Perform Preventative Maintenance (Adjust Valves) to standard with minimal assistance. - Perform most Call Outs without assistance. - Have high level customer service and communication skills. - Read, write and speak English (work orders, manuals, etc.). - Use computer skills, including vendor specific programs (Cat ET, Cat SIS, Waukesha ESM, Ariel Performance, Murphy Config Tool, etc.), Google Chrome and Outlook. - Regularly complete and submit company required documentation through company software in a timely manner. Knowledge:  - Knowledge of gas engines and compressors, electrical systems, panel boards, skid wiring, etc. - Working knowledge of relevant HSE procedures and regulations. - General understanding of customer’s production equipment. Scrubbers, on/off skid. - Generally understands all processes and systems on how a compressor package works. - Knowledge of maintenance standards checklist and ability to accurately and completely follow. Minimum Education and Certification:  - High school diploma or equivalent preferred. - Valid driver's license and a good driving record. - Gas or diesel engine and compressor school/training preferred. Minimum Experience:  - Typically at least 3 years experience with natural gas engines and compressors, and a working knowledge of production equipment. Benefits:   (Full-Time Employees) - Medical, Dental, and Vision Insurance - Quarterly Bonuses - Up to 5% Match 401(k) Retirement Plan  - Employee stock purchase plan  - Tuition reimbursement up to $5,250 - Dependent Education Scholarship Program - Competitive Paid Time off including nine paid holidays - Basic Life and AD&D Insurance at no cost to the employee - Annual boot allowance for field ops roles - Annual Tool Allowance - Full FR Uniform Provided - Service Truck on Day 1 (Field Service Technician Roles Only) Leadership:  - May serve as a resource to others with less experience. - Often called on to assist in training or mentoring less experienced FST's. Non-Essential Duties: Performs other duties as assigned Physical Demands: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions) - Must be fit for duty for the job tasks being performed (Refer to WorkSaver Systems Critical Demands for full details). - Must meet the medical requirements necessary to wear PPE required by role (includes respiratory protection medical requirements as required by role). - Constantly required to display good manual dexterity and to reach with hands and arms. - Constantly required to talk and hear. - Frequently required to sit while driving or using a PC. - Frequently required to stand, walk, stoop, kneel, squat, and twist with good balance. - Regularly required to lift, move and carry up to 50 pounds and to push and pull up to 110 pounds. - Occasionally required to carry at least 40 pounds with one hand for at least 10 feet. - Occasionally required to crawl, climb in and around equipment, stairs and vertical ladders. - Vision abilities include close vision, distance vision, color vision, and the ability to adjust focus. Problem Solving and Innovation: - Most assignments regularly require some problem identification and resolution. - Implements solutions to non-recurring problems by analyzing, interpreting and evaluating various precedents and data. - Anticipates and proactively solves moderately complex problems using internal and external resource. - Routinely identifies opportunities and provides ideas, methods and innovations to enhance teamwork, efficiency and quality. Impact: - Actions and decisions impact operational, and financial results on assigned equipment. - Customers complain quickly if there is trouble, which will affect customer satisfaction and productivity. - Errors will most likely result in schedule delays or increased costs. - Accountable for HSE, service quality, and customer satisfaction. Freedom to Act: - Typically receives and follows specific detailed instructions and/or procedures. - Supervision or other resources are generally available for issue. - Follows standard practices and procedures in reviewing situations or data from which answers can most often be readily obtained. - Within defined parameters selects methods, techniques and approaches and arranges activities to meet defined schedule.
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