Field Service Technician - Mechanical Development Equipment Date: Dec 3, 2024 Location: Parkhurst, QLD, AU, 4702 Req ID: 31712 Onsite or Remote: Onsite Position Overview Komatsu Underground are gearing up to support Fitzroy Mining Operations at their Carborough Downs and Ironbark mines. We’re seeking capable service technicians to support our customer on our world class miners, shuttle cars and feeder breakers. You’ll kick off in Parkhurst at our manufacturing facility for training on the equipment before it’s shipped to site with your support. You’ll be offered a tool of trade vehicle, accommodation 40 mins drive to site and an attractive roster and remuneration package. These are full time permanent positions. Joining the Komatsu team as a qualified Service Technician means we’ll be offering you: + An organisation that practices and promotes diversity & inclusion. + Lifestyle roster 7/7. + Opportunity to work on all new mining equipment + Comfortable accommodation only 40 mins drive to site + Job stability. + Attractive salary package with car, roster allowance and bonuses. + Ongoing training and career development. About you: You have an eye for detail and a passion for quality. You have a great attitude, a dedication to customer satisfaction and believe that safety is paramount to everything you do. You’re in it for the long haul. Your next move is a career move as you set out to achieve big things. You’re looking for personal development and career advancement opportunities. Contributing to an enviable culture and being part of a team that is friendly, supportive, and inclusive is the environment for you. Key Responsibilities: + Provide customers with pro-active advice and support, increasing equipment performance and productivity. + Facilitate Flawless Start-up plans in line with global policy. + Develop and standardize equipment and system commissioning plans. + Provide advanced technical support for equipment in the field. + Coordinate new product field trials and document results including any opportunities for product enhancement. + Collate field data and evidence for Root Cause Analysis (RCA) activities for major failures and unresolved reliability issues. + Engage with key stakeholders to identify opportunities to offer solutions for customer needs. Qualifications/Requirements + Mechanical Trade + Hydraulic qualifications + Experience in mining manufacturing and engineering or in a similar heavy engineering environment with an emphasis on field applications. + Exposure to mining systems and applications. + Experience in new product introduction for mining systems or heavy mobile machinery. + Working knowledge of mining system planning and operation at a mine site. + Intimate knowledge of field engineering problem identification and resolution processes within various aspects of the Komatsu business. + Detailed knowledge of appropriate Australian Standards, Mines Department regulations and Hazardous Area Standards. Komatsu Benefits: + Ability to purchase up to 10 additional annual leave days per annum. + 12 weeks paid primary carer parental leave.  + Discounts on Apple, Dell, Lenovo and Microsoft products  + Access to discounts at over 400 different retailers Australia wide. + Employee Referral Program offering a bonus of $3,000 if you successfully refer someone for a role.  + Discounted corporate rates with HCF and a comprehensive Employee Assistance Program with total wellbeing solution provider Hunterlink.  + Discounts with Toyota & Orix. Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.