We are hiring a Field Service Technician - Toner Production Equipment (Level 1) to be located in the Western half of the United States. This is an entry level position reporting to the District Service Manager and is responsible for providing on-site technical assistance in the installation, repair, preventative maintenance, and operational training of assigned equipment. This position will require travel throughout the United States.
Preferred locations for this position include: Denver, Las Vegas, Seattle, and Phoenix.
The Graphic Communication Division of FUJIFILM North America Corporation is the largest graphic distributor in the US. We deliver world class, state of the art solutions for Ink Jet Printing, Digital Printing, Wide Format, Offset Plates, Packaging, and a full range of traditional Offset supplies. In addition, we are the industry leader in Color Standardization and G7 implementation.
External USResponsibilities
Monitor critical accounts and actively participate in support activities to accomplish quick and effective problem resolutionAnalyze and evaluate equipment performanceInstall and remove equipment and systems as requiredWorking with the scheduler team, manage and perform preventative maintenance on trained equipmentWork closely with and develop strong business relationships with the customer and client personnelComplete all required reporting procedures related to the maintenance and repair of the equipmentCompletes all required administrative tasks in an accurate and timely manner.Accounts for all time and activity by recording information through the proper tracking system.Monitor and manage the return of all partsAttend training classes and develop necessary knowledge and skills to service GSD supported equipment and to advance to a level 2 positionCommunicate technical and escalated issues to the Regional Service Manager and Technical Service ManagerWeekend work and overtime required as needed for installations, service calls and trainingPerform related duties as assigned by manager
Required Skills/Education
0-2 years of field service experience with industry related product linesHigh School diploma or GED equivalentWorking knowledge of electronics or 2+ years field territory assigned experienceComputer skills with emphasis on operating systems and hardware.Outstanding customer servicePossess necessary skills/attributes to include excellent communication skills (both verbal and written) Working knowledge of Microsoft applications Requires a valid state driver's license (Real ID compliant), and passportMust be able to do extensive traveling
Desired Skills/Education
Bachelor's Degree or equivalent experience and trainingOutstanding communication, interpersonal and leadership skills.Excellent organizational and time management skills.Ability to work with cross functional teamsStrong analytical and research capabilities to evaluate opportunities and challenges and uncover new consumer insightsUnderstand and embrace importance of communication and its role relative to the customer.
EEO/AGENCY NOTES
Fujifilm is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation, and any other status protected by federal, state, or local law.
To all agencies: Please, no phone calls or emails to any employee of Fujifilm about this requisition. All resumes submitted by search firms/employment agencies to any employee at Fujifilm via-email, the internet or in any form and/or method will be deemed the sole property of Fujifilm, unless such search firms/employment agencies were engaged by Fujifilm for this requisition and a valid agreement with Fujifilm is in place. In the event a candidate who was submitted outside of the Fujifilm agency engagement process is hired, no fee or payment of any kind will be paid.
*#LI-REMOTE
Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMS
www.icims.com