USA
8 days ago
Field Services Manager
Field Services Manager Salary

$59,065.96 - $94,270.74 Annually

Location

Fort Lauderdale 33312, FL

Job Type

Full-Time

Job Number

1412518

Department

RED ACD Admin Svcs

Opening Date

07/22/2024

Closing Date

Continuous

Veterans' Preference Notice

Under Section 295.07, Florida Statutes, certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment with Broward County and are encouraged to apply for the positions being filled.

Description Benefits Questions REQUIREMENTS AND PREFERENCES

Broward County is not accepting attachments for this recruitment, including resumes or similar supporting documentation. Please ensure you complete the application in its entirety and include all information you want considered.

 

The Broward County Board of County Commissioners is seeking qualified candidates for Field Services Manager to support Animal Care Division.

Benefits of Broward County Employment

High Deductible Health Plan – bi-weekly premiums: 

Single $10.39 / Family $76.94

Includes a County Funded Health Savings Account of up to $2400 Annually

Consumer Driven Health Plan – bi-weekly premiums:

Single $78.64 / Family $273.13

Florida Retirement System (FRS) – Pension or Investment Plan

457 Deferred Compensation employee match

Eleven (11) paid holidays each year

Vacation (Paid Time Off) = 2 weeks per year 

Up to 40 hours of Job Basis Leave for eligible positions

Tuition Reimbursement (Up to 2K annually)

Paid Parental Leave

 


General Description The key responsibilities of this position are to oversee all countywide animal care enforcement operations, an provide supervision, technical advice, and assistance to field staff involved in investigations, rabies prevention, animal licensing, humane treatment of animals, regulatory code compliance, and enforcement work.
Minimum Education and Experience Requirements
Requires a Bachelor's degree from an accredited college or university with major coursework in business, public administration or closely related field.
(One year of relevant experience may be substituted for each year of required education.)

Requires two (2) years experience in a staff or administrative capacity managing special projects, programs or business operations appropriate to the area of assignment or closely related experience.

International Degree Evaluation Language:
 For consideration of international degrees, candidates must have it evaluated by an approved member of the National Association of Credential Evaluation Services (NACES), or Association of International Credential Evaluators (AICE). All associated expenses incurred are the responsibility of the candidate. To access the NACES directory of current members, please visit www.naces.org/members. To access the AICE directory of endorsed members, please visit https://aice-eval.org/endorsed-members. Completed evaluations do not guarantee an offer of employment and are subject to approval by Broward County Human Resources.


Special Certifications and Licenses Required
-Must possess and maintain a valid Florida Class E driver's license based on area of assignment.
Applicants must have the following professional trainings/certifications from Florida Animal Protection and Advocacy Association (FAPAA):

                -Animal Control Officer Certification
                -Euthanasia Certification
Preferences1 year experience working with Chameleon
-Animal Cruelty Investigator Certification
-Chemical Immobilization Certification

Additional Information:

This position is a safety-sensitive position. Candidates selected for employment will be subject to pre-employment verifications to include but not limited to; post-offer physical examination/drug test and clearance of the Department of Children and Families Affidavit of Good Moral Character.  

DUTIES AND RESPONSIBILITIES

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

The key responsibilities of this position are to oversee all countywide animal care enforcement operations, an provide supervision, technical advice, and assistance to field staff involved in investigations, rabies prevention, animal licensing, humane treatment of animals, regulatory code compliance, and enforcement work.

Supervising employees who are ensuring regulatory compliance with all permitting requirements or issues, recommending countywide animal control policy and implementing procedures for the assigned functional areas on an ongoing basis.

Serving as liaison between Division Director, staff, and County residents. 

Providing training opportunities for required Florida State Animal Control Certification.

Analyzing administrative reports and assisting management with special projects as required.

Providing input on the development of the annual budget, and reviewing standard operating procedures, vehicle inventory, and property control.

Acting as a liaison for other law enforcement departments to resolve problems.

Coordinating disaster preparedness, recovery efforts, and large animal relocations during a disaster.

Acting as the Emergency Operations Center liaison when needed; Hiring, training, and conducting performance reviews of field staff.

Perform related work as assigned. 


WORK ENVIRONMENT

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Unavoidable Hazards (Work Environment)

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

Involves routine and frequent exposure to traffic; moving machinery.

SPECIAL INFORMATION

CompetenciesDecision QualityMakes good and timely decisions that keep the organization moving forward. Consistently demonstrates strong judgment; may be sought out by others for expertise and guidance. Takes smart, independent action in urgent and non-routine situations, knows when to escalate for others' involvement.
Plans and AlignsPlans and prioritizes work to meet commitments aligned with organizational goals. Stays focused on plans and improvises in response to changes, including risks and contingencies. Aligns own team's work with other workgroups'. Looks ahead to determine and obtain needed resources to complete plans.
Optimizes Work ProcessesKnows the most effective and efficient processes to get things done, with a focus on continuous improvement. Pays close attention to a variety of metrics and benchmarks; determines both major and subtle ways to optimize processes. Swiftly resolves process breakdowns; takes steps to ensure that problems do not recur.
Communicates EffectivelyDevelops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Tailors communication content and style to the needs of others. Pays attention to others' input and perspectives, asks questions, and summarizes to confirm understanding.
Situational AdaptabilityAdapts approach and demeanor in real time to match the shifting demands of different situations. Sees even subtle cues to adapt; deploys a wide range of behaviors to stay effective. Exemplifies flexibility and resourcefulness; responds deftly to a variety of challenges and situations.
County Core ValuesAll Broward County employees strive to demonstrate the County's four core behavioral competencies.Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.Customer focus: Building strong customer relationships and delivering customer-centric solutions.Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.Values differences: Recognizing the value that different perspectives and cultures bring to an organization.
Americans with Disabilities Act (ADA) ComplianceBroward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.
Emergency Management ResponsibilitiesNote: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.
County-wide Employee ResponsibilitiesAll Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.
All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.

Broward is a dynamic county that offers an exciting, stable career with incredible employee benefits such as 11 annual holidays, accrued annual/vacation and sick leave, FRS retirement, $50,000 of free life insurance, training and development, and participation eligibility in a deferred compensation (457) plan with a match up to $2,000. In addition, Broward County offers 2 health plans, a High Deductible Health Plan (HDHP) with a County-funded Health Savings Account (HSA), and a Consumer Driven Health plan (CDH), Dental insurance, Vision insurance and Section 125 Flexible spending accounts for Medical Expenses and Dependent Care. Part-time 20+ benefit eligible employees receive the benefits described above at a reduced amount. Additional information about Broward County Benefits.

01 Do you have a Bachelor's degree from an accredited college or university with major coursework in business, public administration or closely related field? Yes No 02 Do you have at least two (2) years' experience in a staff or administrative capacity managing animal ordinance enforcement programs or business operations in an animal shelter environment or closely related experience? Please describe. 03 Do you have experience managing staff? Please describe, including the number of years in a management position. 04 What are the keys to maintaining a successful enforcement program? 05 What are the keys to maintaining a successful cruelty/neglect investigation program? 06 What is your understanding of the "No Kill" philosophy? 07 Please describe your computer experience and/or training. How proficient are you with Chameleon and Microsoft Office Suite, including Outlook, Excel, Word? 08 Please describe a time where you dealt with a difficult customer or colleague, how did you handle this? What was the resolution? 09 Please describe a recent experience where you had to manage multiple assignments with competing deadlines, including how you approached the challenges of priority and productivity, as well as the outcome of your efforts. 10 Describe a time when you had to accomplish a task by thinking outside of the box or doing something different than the normal. Was new technology a part of the solution? What steps did you take and what were the results? 11 Describe one failure and explain what you learned from it. 12 Describe your leadership and management style? 13 What are your values?

Required Question

Agency Broward County Address 115 S. Andrews Ave.

Fort Lauderdale, Florida, 33301-4800 Phone (954) 831-4000
Website http://www.broward.org/careers REQUIREMENTS AND PREFERENCES

Broward County is not accepting attachments for this recruitment, including resumes or similar supporting documentation. Please ensure you complete the application in its entirety and include all information you want considered.

 

The Broward County Board of County Commissioners is seeking qualified candidates for Field Services Manager to support Animal Care Division.

Benefits of Broward County Employment

High Deductible Health Plan – bi-weekly premiums: 

Single $10.39 / Family $76.94

Includes a County Funded Health Savings Account of up to $2400 Annually

Consumer Driven Health Plan – bi-weekly premiums:

Single $78.64 / Family $273.13

Florida Retirement System (FRS) – Pension or Investment Plan

457 Deferred Compensation employee match

Eleven (11) paid holidays each year

Vacation (Paid Time Off) = 2 weeks per year 

Up to 40 hours of Job Basis Leave for eligible positions

Tuition Reimbursement (Up to 2K annually)

Paid Parental Leave

 


General Description The key responsibilities of this position are to oversee all countywide animal care enforcement operations, an provide supervision, technical advice, and assistance to field staff involved in investigations, rabies prevention, animal licensing, humane treatment of animals, regulatory code compliance, and enforcement work.
Minimum Education and Experience Requirements
Requires a Bachelor's degree from an accredited college or university with major coursework in business, public administration or closely related field.
(One year of relevant experience may be substituted for each year of required education.)

Requires two (2) years experience in a staff or administrative capacity managing special projects, programs or business operations appropriate to the area of assignment or closely related experience.

International Degree Evaluation Language:
 For consideration of international degrees, candidates must have it evaluated by an approved member of the National Association of Credential Evaluation Services (NACES), or Association of International Credential Evaluators (AICE). All associated expenses incurred are the responsibility of the candidate. To access the NACES directory of current members, please visit www.naces.org/members. To access the AICE directory of endorsed members, please visit https://aice-eval.org/endorsed-members. Completed evaluations do not guarantee an offer of employment and are subject to approval by Broward County Human Resources.


Special Certifications and Licenses Required
-Must possess and maintain a valid Florida Class E driver's license based on area of assignment.
Applicants must have the following professional trainings/certifications from Florida Animal Protection and Advocacy Association (FAPAA):

                -Animal Control Officer Certification
                -Euthanasia Certification
Preferences1 year experience working with Chameleon
-Animal Cruelty Investigator Certification
-Chemical Immobilization Certification

Additional Information:

This position is a safety-sensitive position. Candidates selected for employment will be subject to pre-employment verifications to include but not limited to; post-offer physical examination/drug test and clearance of the Department of Children and Families Affidavit of Good Moral Character.  

DUTIES AND RESPONSIBILITIES

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

The key responsibilities of this position are to oversee all countywide animal care enforcement operations, an provide supervision, technical advice, and assistance to field staff involved in investigations, rabies prevention, animal licensing, humane treatment of animals, regulatory code compliance, and enforcement work.

Supervising employees who are ensuring regulatory compliance with all permitting requirements or issues, recommending countywide animal control policy and implementing procedures for the assigned functional areas on an ongoing basis.

Serving as liaison between Division Director, staff, and County residents. 

Providing training opportunities for required Florida State Animal Control Certification.

Analyzing administrative reports and assisting management with special projects as required.

Providing input on the development of the annual budget, and reviewing standard operating procedures, vehicle inventory, and property control.

Acting as a liaison for other law enforcement departments to resolve problems.

Coordinating disaster preparedness, recovery efforts, and large animal relocations during a disaster.

Acting as the Emergency Operations Center liaison when needed; Hiring, training, and conducting performance reviews of field staff.

Perform related work as assigned. 


WORK ENVIRONMENT

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Unavoidable Hazards (Work Environment)

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

Involves routine and frequent exposure to traffic; moving machinery.

SPECIAL INFORMATION

CompetenciesDecision QualityMakes good and timely decisions that keep the organization moving forward. Consistently demonstrates strong judgment; may be sought out by others for expertise and guidance. Takes smart, independent action in urgent and non-routine situations, knows when to escalate for others' involvement.
Plans and AlignsPlans and prioritizes work to meet commitments aligned with organizational goals. Stays focused on plans and improvises in response to changes, including risks and contingencies. Aligns own team's work with other workgroups'. Looks ahead to determine and obtain needed resources to complete plans.
Optimizes Work ProcessesKnows the most effective and efficient processes to get things done, with a focus on continuous improvement. Pays close attention to a variety of metrics and benchmarks; determines both major and subtle ways to optimize processes. Swiftly resolves process breakdowns; takes steps to ensure that problems do not recur.
Communicates EffectivelyDevelops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Tailors communication content and style to the needs of others. Pays attention to others' input and perspectives, asks questions, and summarizes to confirm understanding.
Situational AdaptabilityAdapts approach and demeanor in real time to match the shifting demands of different situations. Sees even subtle cues to adapt; deploys a wide range of behaviors to stay effective. Exemplifies flexibility and resourcefulness; responds deftly to a variety of challenges and situations.
County Core ValuesAll Broward County employees strive to demonstrate the County's four core behavioral competencies.Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.Customer focus: Building strong customer relationships and delivering customer-centric solutions.Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.Values differences: Recognizing the value that different perspectives and cultures bring to an organization.
Americans with Disabilities Act (ADA) ComplianceBroward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.
Emergency Management ResponsibilitiesNote: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.
County-wide Employee ResponsibilitiesAll Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.
All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.

Broward is a dynamic county that offers an exciting, stable career with incredible employee benefits such as 11 annual holidays, accrued annual/vacation and sick leave, FRS retirement, $50,000 of free life insurance, training and development, and participation eligibility in a deferred compensation (457) plan with a match up to $2,000. In addition, Broward County offers 2 health plans, a High Deductible Health Plan (HDHP) with a County-funded Health Savings Account (HSA), and a Consumer Driven Health plan (CDH), Dental insurance, Vision insurance and Section 125 Flexible spending accounts for Medical Expenses and Dependent Care. Part-time 20+ benefit eligible employees receive the benefits described above at a reduced amount. Additional information about Broward County Benefits.

01 Do you have a Bachelor's degree from an accredited college or university with major coursework in business, public administration or closely related field? Yes No 02 Do you have at least two (2) years' experience in a staff or administrative capacity managing animal ordinance enforcement programs or business operations in an animal shelter environment or closely related experience? Please describe. 03 Do you have experience managing staff? Please describe, including the number of years in a management position. 04 What are the keys to maintaining a successful enforcement program? 05 What are the keys to maintaining a successful cruelty/neglect investigation program? 06 What is your understanding of the "No Kill" philosophy? 07 Please describe your computer experience and/or training. How proficient are you with Chameleon and Microsoft Office Suite, including Outlook, Excel, Word? 08 Please describe a time where you dealt with a difficult customer or colleague, how did you handle this? What was the resolution? 09 Please describe a recent experience where you had to manage multiple assignments with competing deadlines, including how you approached the challenges of priority and productivity, as well as the outcome of your efforts. 10 Describe a time when you had to accomplish a task by thinking outside of the box or doing something different than the normal. Was new technology a part of the solution? What steps did you take and what were the results? 11 Describe one failure and explain what you learned from it. 12 Describe your leadership and management style? 13 What are your values?

Required Question

Agency Broward County Address 115 S. Andrews Ave.

Fort Lauderdale, Florida, 33301-4800 Phone (954) 831-4000
Website http://www.broward.org/careers
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