Field Specialist, Model E 


We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves? 

Ford’s Model E team is charged with delivering the company’s vision of a fully electric transportation future. Model e is customer-obsessed, entrepreneurial, and data-driven and is dedicated to delivering industry-leading customer experience for electric vehicle buyers and owners. You’ll join an agile team of doers pioneering our EV future by working collaboratively, staying focused on only what matters, and delivering excellence day in and day out. Join us to make positive change by helping build a better world where every person is free to move and pursue their dreams.

In this position... 
The primary role of the Model e Field Specialist is to successfully drive business performance and build relationships with dealerships in an assigned territory to support delivery of business objectives. The Model E Field Specialist will also collaborate with counterparts to ensure priorities are aligned and dealer communications are effective. 

What you'll do...
•Drive Best-In-Class customer experience at Ford Dealers within a designated region 

• Travel regularly in the Field, sometimes overnight, meeting with Dealers in-person to build rapport and establish credibility 

• Analyze and identify areas of opportunity using data, with the ability to communicate performance, and consult with Market Area/Regional personnel on meeting key objectives via Organizational Meetings, virtual meetings, distribution of reporting and best practices, etc.

 • Present compelling business case proformas and implement programs, events (promotions, incentives, training sessions, etc.), and advertising/merchandising strategies toward meeting/exceeding Customer Experience objectives 

• Engaging with Dealers to improve delivery of remote experiences like mobile service, pickup and delivery, and online service reservations • Assist in preparing and presenting business development presentations conducted by the General and Regional Manager.


 

You'll have... 
•Strong interpersonal skills; negotiation, selling, presentation skills, relationship building, etc.

 • Proficiency in Microsoft Excel

 • Prior Dealer retail experience and experience with Dealer Management Systems 

• Attention to detail, organizational skills 

• Ability to establish measurements and success metrics where standards do not exist 

Even better, you may have...
2+ years of experience scheduling in-person meetings with clients • Highly organized and efficient with time management, follow-ups etc. 

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

 

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

 

• Immediate medical, dental, vision and prescription drug coverage

 

• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more

 

• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more

 

• Vehicle discount program for employees and family members and management leases

 

• Tuition assistance

 

• Established and active employee resource groups

 

• Paid time off for individual and team community service

 

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

 

• Paid time off and the option to purchase additional vacation time. 

 

For a detailed look at our benefits, click here:

https://fordcareers.co/GSRnon-HTHD
This position is a salary grade 8. 

Visa sponsorship is not available for this position. 

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

 

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

 

#LI-Hybrid  

 

 

Our preferred requirements: • Strong interpersonal skills; negotiation, selling, presentation skills, relationship building, etc. • Proficiency in Microsoft Excel • Prior Dealer retail experience and experience with Dealer Management Systems • Attention to detail, organizational skills • Ability to establish measurements and success metrics where standards do not exist • 2+ years of experience scheduling in-person meetings with clients • Highly organized and efficient with time management, follow-ups etc. 

Drive Best-In-Class customer experience at Ford Dealers within a designated region • Travel regularly in the Field, sometimes overnight, meeting with Dealers in-person to build rapport and establish credibility • Analyze and identify areas of opportunity using data, with the ability to communicate performance, and consult with Market Area/Regional personnel on meeting key objectives via Organizational Meetings, virtual meetings, distribution of reporting and best practices, etc. • Present compelling business case proformas and implement programs, events (promotions, incentives, training sessions, etc.), and advertising/merchandising strategies toward meeting/exceeding Customer Experience objectives • Engaging with Dealers to improve delivery of remote experiences like mobile service, pickup and delivery, and online service reservations • Assist in preparing and presenting business development presentations conducted by the General and Regional Manager.