**Job Description:** Techtronic Industries Power Equipment, a subsidiary of TTI, has an opening for a **Field Specialist – Riding Mowers** to be responsible for providing best-in-class support for TTI brand riding mower programs by professionally engaging customers and service centers in the field to expand the riding mower program. This includes covering a territory to diagnose and repair riding mower units in the field, training and recruiting service centers, and working closely with the engagement center in Anderson, S.C. **Primary Responsibilities** + Responsible for a covering a large territory for riding mower customer support + Diagnosing and repairing TTI riding mowers in the field + Recruiting and training new service centers for riding mower repair programs + Training existing service centers within territory on current and new riding mowers + Being a subject matter expert on riding mower programs + Visiting customer residences to diagnose and repair mowers + Visiting service centers when needed for repair assistance + Keeping constant communication channels open with all TTI parties + Conduct phone support for customer and service centers when needed + Providing performance reports when requested + Work with engineering and project management on current issues identified + Keep an organized and clean company provided work vehicle and tools + Other duties as assigned **Requirements** + Extensive travel within territory and some overnight stays + Must be mechanically inclined - Specific rider repair training will be provided + Must be able to problem solve and have critical thinking skills + Prior presenting and/or training skills preferred + Must demonstrate strong written and oral communication skills + Must have the ability and desire to satisfy consumers and end-users with little guidance or management intervention + Empathy and ability to relate to customers is necessary Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We endeavor to make this site accessible to any and all users. If you need to contact us regarding technical accessibility of our website call 443-391-1542. This number is only for technical accessibility issues, not general employment or job posting inquiries.