Compucom Systems, Inc. provides end-to-end managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!
What We Need & What You'll Do (Responsibilities) Travel within a radius of up to 125+ miles daily in a specific routeUnderstand AC/DC and backup power conceptsFamiliar with various operating systems (e.g. - Windows OS, OSX, Linux/Unix)Manage triage, troubleshooting, and resolution to scope on IT equipmentOccasionally works at heights of 20’ to 25’, lift equipment training providedDocument efforts, issues, and resolutions. Close cases/tickets dailyExperience desired in copper and fiber cabling and various terminating connectorsInsight to POS, PC, Printers, Thin Clients, AP’s, Servers, Network switch equipment Who You Are (Qualifications) Minimum 1 to 2+ years of IT technical support experienceHands on Break-Fix experience CompTIA A+ certification (preferred)Able to lift 50 lbs.Net+ CompTIA certification preferredDriver's License (Required)
Our benefits include:
Health Insurance (Medical, Dental, Vision)Basic Life/AD&DEmployee Assistance ProgramPaid HolidaysPaid Time Off401(k) FSA/HSA Pre-Tax BenefitsDiscountsLife/Disability Plans Equal Employment OpportunityCompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
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Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
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