Field Technician
Robert Half Technology
Description
We are seeking a Smart Hands Technician to join our IT team and provide on-site support for data center equipment and operations. As a Smart Hands Technician, you will assist with hardware installations, troubleshooting, and maintenance in a dynamic and fast-paced environment. The ideal candidate will be able to follow detailed instructions, respond to technical requests quickly, and adapt to evolving priorities.
Key Responsibilities:
+ Perform physical installations and de-installations of servers, network devices, cabling, and other hardware in the data center environment.
+ Execute structured cabling tasks, including patch panel terminations, cable testing, and labeling.
+ Assist in equipment upgrades, migrations, and decommissioning activities as required.
+ Conduct visual inspections and basic troubleshooting for hardware and connectivity issues.
+ Manage inventory and ensure proper storage and tracking of equipment.
+ Provide on-site support for system reboots, hardware replacements, and other hands-on tasks at the direction of remote IT teams.
+ Collaborate with team members to execute data center service requests accurately and efficiently.
+ Document activities and asset changes in ticketing systems or asset management databases.
+ Follow safety and operational protocols to maintain the security and integrity of the data center.
Requirements
+ Proven experience in IT support, data center operations, or as a Field Technician.
+ Familiarity with physical layer components, including cabling, power, and network equipment.
+ Strong understanding of data center best practices, including cable management and ESD (electrostatic discharge) precautions.
+ Basic knowledge of networking and server hardware.
+ Excellent communication and problem-solving skills.
+ Ability to lift heavy equipment (up to 50 lbs) and work in confined spaces when necessary.
+ Willingness to work flexible schedules, including evenings, weekends, and on-call shifts when required.
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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