Field Technician/ Help Desk Charlotte, North Carolina **Onsite** Contract $15/hr - $20/hr **Job Title:** Support Technician **Location:** Charlotte, NC **Job Type:** Full-Time, On-Site (5 days a week) **Overview:** We are working with a company who is seeking a motivated and reliable Support Technician to join our dynamic team in Charlotte, NC. This entry-level position is ideal for someone with at least one year of IT experience who is eager to grow in a supportive environment. The successful candidate will be a versatile “jack of all trades,” proficient in various technologies and ready to tackle diverse challenges. **Key Responsibilities:** + Provide technical support for hardware and software issues, primarily focused on Windows and Linux environments. + Reimage computers and assist with system upgrades and installations. + Utilize ServiceNow for ticketing and tracking support requests. + Collaborate with team members to maintain and support NextGen and EHR systems or comparable platforms. + Ensure timely resolution of technical issues and maintain high levels of customer satisfaction. + Maintain a clean driving record and use reliable transportation for on-site support as needed. **Qualifications:** + Minimum of 1 year of IT experience in a support role. + Preferred: IT certification or degree in a related field. + Experience with Windows and Linux operating systems. + Familiarity with reimaging computers and EHR systems (NextGen or comparable). + Knowledge of ServiceNow or similar ticketing systems. + Strong problem-solving skills and a willingness to learn. + Clean driving record and reliable transportation. **What We Offer:** + A collaborative work environment with two individual contributors. + Opportunities for professional growth and development. + Competitive salary and benefits package. If you are passionate about technology and eager to take on new challenges, we want to hear from you! Apply today to become a valued member of our team. \#LI-AM15 **You will receive the following benefits:** + Medical Insurance - Four medical plans to choose from for you and your family + Dental & Orthodontia Benefits + Vision Benefits + Health Savings Account (HSA) + Health and Dependent Care Flexible Spending Accounts + Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance + Hospital Indemnity Insurance + 401(k) including match with pre and post-tax options + Paid Sick Time Leave + Legal and Identity Protection Plans + Pre-tax Commuter Benefit + 529 College Saver Plan Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance. **Posted by:** Alyson Muller **Specialization:** Technical Support