Company Description:

 

Crown Equipment Corporation is one of the world’s largest material handling companies, with a reputation for award-winning product design, advanced engineering and technology, and superior after-sale service. Crown produces and sells a broad range of forklifts, batteries, chargers, automation and fleet management technologies that are revolutionizing the material-handling industry.

 

Primary Responsibilities

 

Field Test Monitoring

Monitor the connected fleet of pre-production trucks on new product development projects. Work with Engineering, Design, Service, Quality, Test, and Manufacturing departments to identify and resolve field test issues. Use the field test monitoring (FTM) tool to monitor field test trucks to: identify underutilized equipment and work with Service to address with customers, identify trucks with events (i.e. diagnostics) and work with Quality, Test, and Engineering on conducting a root-cause analysis (RCA), ensure trucks are connected and maintain connection in the field, manage part and truck shipments for field test trucks, monitor and ensure field test trucks are updated with the latest software, parts, and components, and log tickets for field test issues and ensure problems are resolved timely. Provide recommendations on field test site selection and types of truck connectivity required. Monitor pre-production builds to ensure trucks are being connected in the manufacturing plants as desired. Create tools and metrics to support regular status updates and present status updates at milestone and team meetings. Collaborate with global counterparts to ensure successful field tests.

 

Product and Cross-Functional Support

Develop and promote consistent project materials and management practices. Perform administrative duties in supporting tools for Program Managers such as access control, organizing content, and basic troubleshooting. Coordinate shipping and receiving of international and domestic shipments. May be assigned to manage and lead the Product Development Process (PDP) for a simple or straightforward product development or introduction projects.

 

Communication

Act as a resource for distributing and collecting information for project support. Provide projects with necessary systems support, documentation, data entry, and assistance with project issues. Support and provide combined project reporting to the Program Management department. Develop, test, and release key reports for leadership using tools such as Microsoft SharePoint and Power-BI.

 

Minimum Qualifications

 

Bachelor’s degree in Project Management, Business, or Engineering, along with at least 5 years’ related experience. (Non-degree considered if 12+ years of related experience along with a high school diploma or GED) Occasional travel (0-5%) Occasional overnight stays (0-5%) Job requires employee to drive a personal vehicle to conduct company business <20% per week (8 hours) and/or travel locally between company locations during schedule workday.

 

Preferred Qualifications

 

Experience in materials control management, production planning, project management, or product development environment. Experience with lift truck mechanical parts and software systems. Demonstrated analytical skills and the ability to multitask. Good computer, organizational, communication and people skills. Experience with enterprise resource planning software such as SAP and project management software. Experience using tools such as JIRA, SharePoint, and Power-BI.

 

Work Authorization:

 

Indefinite U.S. work authorized individuals only. Individuals with temporary visas are ineligible. Sponsorship for work authorization, now or in the future, is unavailable.

No agency calls please.

 

Compensation and Benefits:

 

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

 

EO/AA Employer Minorities/Females/Protected Veterans/Disabled