C.H. Robinson is hiring for a Finance Continuous Improvement Manager. In this role, you will be responsible for developing and executing operational strategies that help achieve organizational excellence. You will drive the execution of strategic initiatives through a Continuous Improvement and Lean framework, engaging with various stakeholders at all levels, and understanding their individual requirements. If you have experience in Lean Six Sigma methodologies, problem solving, strategy development, strong change management capabilities, and a proven track record of successfully managing multiple cross-functional projects simultaneously, then this role might be a great fit!

At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site two days a week, igniting creativity and driving impactful results. With the flexibility for remote work three days a week, this role strikes the perfect balance between teamwork and autonomy.

The deadline for internal applications is Friday, January 3rd end of day.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

Continuously identify and remove waste, friction, and frustration from operational processes, and create mechanisms for proactively assessing the effectiveness and efficiency of processes

Initiate and lead Continuous Improvement initiatives in line with Global Finance and enterprise strategies

Document value streams or process maps and use Lean principles to identify and eliminate waste, sustaining improvements

Collaborate with the Analytics team to create or improve operational performance reports to provide greater insights to leadership and employees, monitor performance, workload, and resources

Drive the changes needed within systems and processes through collaboration with technology and other related resources to advance processes and automation

Collaborate with business partners across functions to ensure the successful implementation of projects through the deployment of tools, processes, and personnel

Build and manage relationships and communication between internal and external stakeholders, and senior management

Motivate team members and help create a culture of accountability

Create and execute ongoing Continuous Improvement and Lean training, coaching, and development (VSM, PDCA Cycles, Kaizen, Problem Solving, Daily Management, etc.)

Ensure office employees and leaders focus on operational effectiveness and efficiency

Identify and stay current on industry trends and emerging market conditions related to organizational effectiveness, Continuous Improvement, Lean Transformation, and enabling technologies

Diagnose health of processes using common Lean measures (i.e. takt time, cycle time, defect rates, etc.) and engineer processes to yield appropriate external service levels at appropriate costs while constantly optimizing resources

Calculate and document return on investments (ROI) for identified Lean and process improvement solutions to enable prioritization

Oversee delivery, including coordinating and managing resources, ensuring effective change management, identifying and mitigating risks, documenting processes, and communicating updates to various stakeholders

Cultivate an analytical culture to improve decision-making and drive efficiency, quality, and profitability

Act as a change agent as needed for project implementation within the organization to ensure continued project delivery success, including working with business partners to ensure essential document management and communications related to business activities

Identify and manage risks and mitigation plans, while ensuring essential document management and facilitating effective communication

Other duties or responsibilities as assigned according to the team and/or country-specific requirements

QUALIFICATIONS

Required:

Bachelor's Degree from an accredited college or university

Minimum of 6 years of professional experience in executing large, cross-functional initiatives

Minimum of 3 years of experience using a continuous improvement framework within business operations, such as Lean Six Sigma or a similar methodology

Minimum of 3 years of project management experience

Certification in Lean, Six Sigma, and/or related methodologies

Ability to travel up to 10% (domestically and internationally)

Preferred:

Experience using business and data analytics to drive continuous improvement

Strong change management capabilities with an emphasis on team behavior change

Excellent planning and project management skills with a strong ability to effectively manage multiple cross-functional projects simultaneously

Thrive in an ambiguous work environment with minimal supervision and the ability to make timely decisions

Excellent verbal and written communication skills with the ability to tailor messaging to the appropriate audience

Demonstrated leadership in a matrix organization, influencing without authority, conflict resolution skills, and the ability to motivate and inspire team members to high-performance levels

Ability to lead, motivate, and inspire cross-functional teams and Continuous Improvement team members

Demonstrated ability to present complex issues to higher-level management and contribute to high-level presentations and discussions

Intermediate to advanced competency and experience in using business data analytics to drive continuous improvement

Demonstrated ability to develop and maintain effective collaborative relationships with team members, management, and internal/external partners

Values a diverse and inclusive work environment

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran 

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

Two medical plans (including a High Deductible Health Plan)

Prescription drug coverage

Enhanced Fertility benefits

Flexible Spending Accounts

Health Savings Account (including employer contribution)

Dental and Vision

Basic and Supplemental Life Insurance

Short-Term and Long-Term Disability

Paid and floating holidays

Paid time off (PTO)

Paid parental leave

Paid time off to volunteer in your community

Charitable Giving Match Program

401(k) with 6% company matching

Employee Stock Purchase Plan

Plus a broad range of career development, networking, and team-building opportunities

Learn more about our benefit offerings on our BENEFITS & WELLBEING page.