Nashville, TN, US
49 days ago
Finance Manager, North American Customer Fulfillment
Our Non-Sort (NS) Fulfillment Centers (FCs) utilize Powered Industrial Trucks, scanning machines, and computer systems that track millions of items in a day and are how we serve millions of customers each day. We have doubled the size of our fulfillment network over the last two years – come be a part of this tremendous growth and join a dedicated team committed to ongoing operational and financial improvements!

The North America Customer Fulfillment Central Operations team is looking for a Finance Manager to support Productivity Planning. Our team serves as proactive stewards to alert our business partners to the risks and opportunities of the business. We combine the known and unknowns to present the financial picture to lead the business forward.

Key job responsibilities
- Independently deliver projects with limited oversight provided by manager to scale, improve controllership, or create value-add improvements.
- Build financial and operational reports and may own financial reports that influence decision-making.
- Dive deep to ensure reporting accuracy and regularly audit work.
- Work with a variety of data sources and identify incomplete or inaccurate data, identify root causes, escalate discrepancies, execute fixes, and partner on the resolution, insisting on the highest standards.
- Identify basic control risks, evaluate impact, propose changes, and implement improvements to remediate gaps.
- Apply controllership principles and frugality to new initiatives.
- Provide clear and concise summaries and effectively answer questions in detail to drive results.
- Articulate finance issues to non-Finance partners and earn trust.
- Develop working relationships with business partners, managers, and peers.
- Curious and seek learning opportunities to develop deeper or multiple areas of finance expertise and share knowledge in and outside of your team.
- Contribute to Finance community events or programs (e.g., professional development, work/life harmony).

A day in the life
You may start your day off deep diving a particular cost area you are responsible for to understand the input metrics causing the variance, which fulfillment centers are driving the variance, and why. You’ll work with your PE team to understand what is happening locally and possible actions for reducing the variation. You partner with PE to scope entitlement for a new productivity initiative. You spend time giving back to the Finance community through professional development initiatives.

About the team
This role is a part of a four-person team that supports the Non-Sort network. This role will partner closely with a broad range of leaders in Finance, Process Engineering, Operations, Supply Chain, Procurement, Accounting, HR and Technology. This role plays a critical role as a financial advocate and business partner to deliver the gap to benchmark initiatives to drive YoY productivity improvements.

We are open to hiring candidates to work out of one of the following locations:

Nashville, TN, USA
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