Job Title Financial Aid Advisor II Agency West Texas A&M University Department Student Financial Aid Proposed Minimum Salary $2,964.00 monthly Job Location Canyon, Texas Job Type Staff Job Description The A&M System strives to maintain a competitive, high-quality benefit package to support the health and wellness needs of our workforce. This includes comprehensive health and welfare insurance plans, additional health and lifestyle programs, and optional retirement savings opportunities. Eligible employees will have access to paid leave programs in addition to 13-15 paid holidays each year. For more information regarding the benefit package go to: West Texas A&M University: Human Resources Benefits (https://www.wtamu.edu/business-finance/human-resources/benefits.html) General Summary Serves as a member of the Financial Aid senior staff and is a supervisory position. Assists with planning and implementation of financial aid policy and processes. The position additionally requires a high amount of contact with many varying constituencies via telephone, e-mail, written and face-to-face communication. Responsibilities: + Provides student financial aid and scholarship information to perspective and currently enrolled students. May present presentations on and off campus. Provide mentoring and training to other staff. + Provides key, lead technical support for efficient, accurate automation of departmental functions and delivery of communication with constituents. + Monitors information from the Department of Education and THECB (Texas Higher Education Coordinating Board regarding changes in software and transmission platforms, alerting staff to any unresolved errors. + Participates in the review, revision, and interpretation of complex rules, regulations, procedures and policies relating to general financial aid and scholarships. + Reviews and verifies Free Application for Federal Student Aid (FASFA) data tax returns and supplemental documents, as required by Federal, State, and/ or institutional regulations. + Coordinates our front of house with scheduling and tasks to be completed each day. + Contributes to the effective team management of relevant problems, issues, and opportunities. + Monitors Federal and State regulations for the purpose of assisting in updating and revising financial aid policies and procedures to ensure compliance with Title IV regulations + This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned. Necessary Qualifications: + Bachelor’s Degree in applicable field or equivalent combination of education and experience. + One (1) year of related experience. + Knowledge of word processing, spreadsheet, and database applications. + Ability to multitask and work cooperatively with others. + Oral and written communication skills. + Customer service skills. + Ability to work individually or as a team. + Ability to organize and make decisions Preferred Qualifications: + Master’s Degree. + Three (3) years of experience in an academic setting. + Knowledge/familiarity with state and federal aid programs as well as ability to reconcile accounts. + Familiar with Colleague software + Multi-tasking with varying deadlines, work comfortably with a variety of personalities and skills. Applicant Instructions: Please include the following with your application: + Cover letter + Resume + Three references Please attach all documents in the attachment box at the bottom of the “My Experience” page before continuing through the application. Please use the “Upload” button to add each document individually. All revisions must be made prior to application submission. If you need assistance with uploading documents, please contact WTAMU Human Resources at hr@wtamu.edu. Texas law requires all males age 18 through 25 to be properly registered with the Selective Service System. Equal Opportunity/Veterans/Disability Employer. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check. Equal Opportunity/Affirmative Action/Veterans/Disability Employer.