Job Title Financial Aid Advisor- Processing Agency Texas A&M University Department Scholarships And Financial Aid Proposed Minimum Salary $20.19 hourly Job Location College Station, Texas Job Type Staff Job Description Who We Are The mission of Scholarships & Financial Aid is to provide students and their families with information and financial resources to attend Texas A&M University, along with support programs that promote higher education and developmental opportunities. We administer scholarships and financial aid, which include the following programs: grants, student loans, student employment, veteran educational benefits, athletic aid coordination, short-term loans, and emergency tuition and fee loans. In addition our office provides advising on the programs listed above. Our office also assist students in gaining financial literacy knowledge through our Money Education Center. Our office is responsible for processing student aid and veteran educational benefits for College Station, Galveston, all Health Science Center sites and Qatar which totaled approximately $836 million in financial aid assistance for the prior academic year. What We Want Scholarships & Financial Aid is seeking a Financial Aid Processor to assist with the day-to-day operations of a team of dedicated professionals within our office. We are looking for a passionate, critical thinking, and driven individual who want to help students reach their educational goals while also ensuring that rules an regulations for financial aid programs are maintained. This position will learn to process a variety of reports related to loans, financial aid application, and student eligibility. The successful candidate enjoys continuous learning and has a positive attitude. Time management, flexibility, and the ability to work as a motivated self-starter are all crucial for success in this position. If this description sounds appealing to you, we invite you to apply! What You Need to Know Salary Range: $20.19/ hour Cover Letter & Resume: A cover letter and resume are strongly recommended. Qualifications Required Education and Experience: + Bachelor’s degree or an equivalent combination of education and experience Required Knowledge, Skills, and Abilities: + Ability to meet deadlines and maintain a high level of accuracy, professionalism, and a customer service orientation + Working knowledge of word processing and spreadsheet programs + Ability to work individually or as a team in a dynamic organization + Good interpersonal communication skills + Ability to comprehend, give and follow both written and verbal instructions in the English language + Ability to organize and make decisions + Ability to relate well with a large student population + Ability to work well under pressure + Ability to use tact, diplomacy, and judgment in dealing with all customers Preferred Qualifications: + Knowledge of current versions of Microsoft products, including Windows and Office + Knowledge of Financial Aid or Student Information Systems + Bilingual in Spanish + Knowledge of financial aid counseling, verification, rules, and regulations + Ability to develop and make presentations + Knowledge of an enrollment management area focusing on outreach and/or retention Responsibilities PLUS Loan Processing + Manage and oversee Federal Direct PLUS loans. + Assess eligibility and award loans. + Track loans using COD. + Communicate with borrowers and staff. + Maintain accurate records. + Develop and update policies with supervisors. + Assist in loan reconciliation. Specialized Team Reports + Process reports on student costs, aid periods, and budgets. + Resolve issues with discretion and judgment. Professional Development + Stay updated on financial aid policies and regulations. + Support the Processing Team and cross-train with members. + Research and respond to financial aid queries. Advising + Counsel students and parents on financial aid options. + Respond to inquiries via various communication methods. + Conduct presentations and workshops. + Participate in resource tables for TAMU and prospective student groups. Other Requirements and Factors: Must comply with Texas A&M System Policy 07.02 Texas Higher Education Fair Lending Practices. Must be in good standing on all Federal Student Loans. The U.S. Dept. of Education will not grant access to student loan data for any individual who is in default status. Access to such information is a necessity for this position. Must be able to rectify default status within three months of employment. Good standing must be maintained for continued employment. Why Texas A&M University? We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as: sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes. In addition, you have access to many benefits and perks, such as:    · Health, dental, vision, life and long-term disability insurance (http://www.tamus.edu/business/benefits-administration/)  with Texas A&M contributing to employee health and basic life premiums    · 12-15 days (https://employees.tamu.edu/employee-relations/leave/paid/university-holidays.html)  of annual paid holidays     · Up to eight hours of paid sick leave (https://employees.tamu.edu/employee-relations/leave/paid/vacation.html)  and at least eight hours of paid vacation  (https://employees.tamu.edu/employee-relations/leave/paid/vacation.html)  each month    · Automatic enrollment in the Teacher Retirement System of Texas (https://new.tamu.edu/enjoy-the-benefits/retirement/)      · Free exercise programs and release time (https://flourish.tamu.edu/wellness-release-time/)  for health and wellness programs    · All employees have access to free LinkedIn Learning (https://linkedinlearning.tamu.edu/)  training programs, webinars, and limited financial support to attend conferences, workshops, and more     · Educational release time and tuition assistance (https://employees.tamu.edu/benefits/healthy-behaviors/employee-tuition.html)  for completing a degree while a Texas A&M employee    For additional benefit information Click here (http://employees.tamu.edu/benefits/\_media/documents/200benefitsWellness101.pdf) Our Commitment Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens ourcorevalueswhich are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service. Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume’ or use a LinkedIn profile to pre-populate the online application.    All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check. Equal Opportunity/Affirmative Action/Veterans/Disability Employer.