Job Title Financial Aid Associate II Agency Tarleton State University Department Financial Aid Operations Proposed Minimum Salary $19.23 hourly Job Location Stephenville, Texas Job Type Staff Job Description The Financial Aid Associate II, under general supervision, is accountable for processing federal verification, ensuring compliance, FAFSA corrections, and assisting with outreach to students. In addition, the Financial Aid Associate II is responsible for the Financial Aid Special Circumstance Appeal process. Provides exceptional customer service to students and staff in all aspects of work performed. Serves as Campus Security Authority (CSA). Work hours: Mon-Fri; 8 AM-5 PM or as work requirements indicate. Must be able to work remotely when requested by the University. Duties and Responsibilities: + 45% Responsible for processing all Federal Verification and ensuring corrections are completed in a timely manner. + 15% Assisting with verification outreach to students, including assisting with verification events for prospective and current students. + 15% Manages all Special Circumstance Appeals. Communicates to students and families if appeals are incomplete and provides information on completed appeals. + 10% Manages the processing of post-baccalaureate forms and consortium agreements, including outreach to students to complete documents. + 5% Processes the daily reporting audits and does outreach when necessary to students missing information. + 5% Processes Ad Hoc reports, Drop for Non-pay workflow and other reports as needed, and is back up to 2nd Financial Aid Associate II. + 5% Meets with students and parents in person, by phone, and assists with FINAID emails and other duties as assigned. Education and Experience: + Associate’s degree or equivalent of education or experience + Three years of related experience Knowledge, Skills and Abilities: + Working knowledge of word processing, spreadsheet, and database management programs. + Knowledge of Financial Aid principles. + Customer service and organization skills. + Oral and written communication skills. + Ability to multitask and work cooperatively with others. The target base base hourly compensation is $19.23 and may be negotiable based on funding availability and candidate experience/skillset in relation to the minimum requirements of this position. Tarleton State University offers a career filled with purpose and opportunity in addition to competitive wages. As part of the Tarleton family, the following benefits are also available to full time and qualifying part time employees: Educational Benefits - employee perks that help enrich, grow, and foster career and professional development: + Family Education Benefit (Tuition Scholarship) (https://www.tarleton.edu/scholarships/employees/) – scholarship opportunities for Tarleton employees, their spouses, or their dependents available after 6 months of continued full-time employment. Click the link to learn more about this incredible Texan benefit! + Masters Educational Assistance (https://www.tarleton.edu/hr/masters-educational-assistance-eligibility-guidelines/) – is designed to invest in and assist employees further their knowledge, skills, and job effectiveness through 100% of eligible tuition and fees being paid on enrollment. Click link for additional guidelines and details! Employee Health, Wellness, and Financial Planning (https://www.tarleton.edu/hr/benefits/) + Fully covered employee health insurance + Reimbursement of Insurance Premium Deductions! The State of Texas contributes to eligible employees’ insurance coverages as of the 1st day of the month following 60 days of employment in an eligible position. For those who elect coverage PRIOR to the first of the month after 60 days of employment, Tarleton State University will reimburse employees the State contribution towards health coverage during those first 60 days. + Dental insurance + Vision insurance + Retirement and Insurance programs Paid Leave (https://www.tarleton.edu/hr/benefits/) Tarleton employees enjoy one of the greatest PTO packages in the area! + Paid sick leave + Holiday pay + Vacation + Longevity pay + Paid Birthday Leave – Tarleton State University awards all leave-eligible employees paid time off for their birthday! Other + Complimentary tickets to all Athletic and Performing Fine Arts events! + Tarleton Employees enjoy two complimentary general admission tickets for athletics and performing fine arts events on campus! Join Texan Nation on the bleachers or in the auditorium. + Employee Wellness Release Time + Staff Gym Membership Discount with Campus Recreation + and other Tarleton Discounts Qualified candidates are encouraged to submit a completed application for consideration. Initial review of applications will begin immediately and continue until position is filled. Application Procedure: During the application process applicants have one opportunity to enter the requested information, upload documents and Submit the application. Applicants will not be able to make changes or add additional documents once the application materials have been submitted via "Submit" action. Employment applications must include: + Completed online application + Cover Letter / Letter of Interest addressing qualifications + Curriculum Vitae or Resume + At least 3 current professional references and their full contact information Applications received by Tarleton State University must have all job application data entered. Failure to provide all job application data could result in an invalid submission and a rejected application. “See resume” is not an acceptable entry in the job application. Incomplete applications will not be considered. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check. Equal Opportunity/Affirmative Action/Veterans/Disability Employer. Founded in 1899, Tarleton State University a founding member of The Texas A&M University System, has a rich history and tradition through generations that have inspired educational excellence. Tarleton maintains a commitment to transformational student experiences and career readiness supported by engaged faculty, staff, and alumni mentors. Tarleton State University is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC), earned the prestigious designation of Doctoral Universities: High Research Activity by the Carnegie Classification of Institutions of Higher Education, and is a member of the NCAA Division I, Western Athletic Conference. Strategic Planning for the Next Decade - Tarleton Forward 2030 (https://web.tarleton.edu/tarletonforward/) All links will open to a new tab + Employee Services (https://www.tarleton.edu/hr/index.html) + Benefits + University Leadership (https://web.tarleton.edu/president/) + Research and Economic Development + Traditions and History (https://www.tarleton.edu/traditions/index.html) Tarleton State University is an Equal Opportunity/ Affirmative Action/ Veterans/ Disability Employer. If you have questions about submitting your application, please contact employment@tarleton.edu .