Financial Counselor Req #: 0000163479
Category: Accounting/Finance
Status: Part-Time
Shift: Day
Facility: Clara Maass Medical Center
Department: NJ Family Planning Clinic
Location: Clara Maass Medical Center, 1 CLARA MAASS DRIVE, BELLEVILLE, NJ 07109

Job Overview:

Under the direction of the Manager, the Financial Counselor performs the front-office functions at the Family Health Services sexual and reproductive health clinic in Lincoln with a strong focus on customer service and accuracy. He/She performs all client account maintenance functions, including scheduling appointments, verifying income, maintaining records, collecting satisfaction surveys, and collecting payments.

Qualifications:

Required:

High school diploma/GED certificateMinimum of two years medical office experience

Preferred:

Fluency or communication skills in a second language College degree

Scheduling Requirements

Shift: DayTime: 8:00am 4:00pmHours: Flexible (20 hrs. per week)Status: Part Time

Essential Functions:

Lead the Family Health Services clinic in compliance with the Federal guidelines for Title X funded Family Planning clinics and the organization s policies and procedures Represent the organization in a competent, professional, and ethical mannerSign and adhere to agency confidentiality policyParticipate in training as requiredAssist with outreach activities to reach individuals in the community as needed Perform other reasonably related duties as assigned by supervisorCorrespond with and greet all clinic visitors and employees in a professional and friendly manner (in-person and over the phone)Open/close the clinic and perform daily tasks as directedOrganize the structure of the clinic s front officeSchedule appointments as neededAccurately verify patient income and assign the appropriate payment level based on the sliding fee scaleGather and verify all demographic and insurance information during patient registration.Accurately record all services provided at the end of the patient visitAccurately process payments at the end of the patient visitDeposit and reconcile paymentsEncourage patients to complete a satisfaction survey at the end of the patient visitAggregate and report patient satisfaction survey dataCoordinate patient assistance program documents as needed (for example, Every Woman Matters, or medication assistance programs)Maintain accurate records and ensure that the Electronic Health Records are completeEnsure appropriate documents are sent with all lab specimensSend patient records and orders to other health care facilities as neededMaintain inventory of office supplies and order office supplies as neededComply with OSHA and CLIA standards

Benefits and Perks

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

Paid Time Off (PTO) Medical and Prescription Drug InsuranceDental and Vision InsuranceRetirement PlansShort & Long Term DisabilityLife & Accidental Death InsuranceTuition ReimbursementHealth Care/Dependent Care Flexible Spending AccountsWellness ProgramsVoluntary Benefits (e.g., Pet Insurance)Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

RWJBarnabas Health is an Equal Opportunity Employer