Job Description​

Saint Luke’s East Hospital in Lee's Summit is seeking a Financial Counselor to join our team. You will conduct professional patient interviews, upfront collections from patients, as well as provide additional education on insurance benefits. This position is responsible for the delivery of quality performance and service excellence. 

 

Shift Details: Monday- Friday 8:30am-5:00pm

 

Responsibilities: 

 

Serve as back up to the Patient Access Representative team and will conduct professional patient interviews obtaining demographic, financial, and biographical information. 

Responsible for understanding insurance terminology, obtaining information to appropriately bill payors, verify patient insurance eligibility, confirm benefits eligibility, and gather statistical information in compliance with federal and state regulations.  

Complete payment transactions by using proper negotiating techniques to professionally collect money owed by our Patients and Guarantors, including making referrals to appropriate financial resources such as payment plans and lines of credit. 

 

We are looking for someone that is excited about working with people and has a positive attitude. The ideal candidate has strong computer and critical thinking skills and can multitask in a fast-paced work environment. Minimum 1 year of insurance, billing and collections experience preferred, including EOB and coding knowledge. 

 

 Why Saint Luke’s? 

We believe in creating a collaborative environment, while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees: 

Medical health plans 

Tuition reimbursement 

Paid time off 

Retirement contributions 

Employee Assistance Program 

Job Requirements

Applicable Experience:

Less than 1 year

Job DetailsFull Time

Day (United States of America)

The best place to get care. The best place to give care. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.

Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.