Watertown, Connecticut, USA
1 day ago
Financial Counselor (Customer Service) - HomeCare
Work whereevery momentmattersEvery day over Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkThe creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole rather than a single member organizationWith the creation of our new umbrella organization we now have our own identity with a unique payroll benefits performance management system service recognition programs and other common practices across the systemVerify payer information patient eligibility and benefits for hospital servicesPosition SummaryResponsibilitiesCreate billing estimates and educate patients on their financial liability pre serviceRequest and secure pre service collectionHigh telephone interaction with patients payers and clinical areasElectronic worklistCall center environmentQuality and Productivity expectationsWork whereevery momentmattersEvery day over Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkThe creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole rather than a single member organizationWith the creation of our new umbrella organization we now have our own identity with a unique payroll benefits performance management system service recognition programs and other common practices across the systemVerify payer information patient eligibility and benefits for hospital servicesPosition SummaryResponsibilitiesCreate billing estimates and educate patients on their financial liability pre serviceRequest and secure pre service collectionHigh telephone interaction with patients payers and clinical areasElectronic worklistCall center environmentQuality and Productivity expectationsHigh School diploma requiredTwo years experience in medical or insurance billing preferredExcellent verbal and written communication skillsDetail orientedProfessional customer service skillsMust be able to sit for of the dayBilingual candidates Spanish a plusWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour momentHigh School diploma requiredTwo years experience in medical or insurance billing preferredExcellent verbal and written communication skillsDetail orientedProfessional customer service skillsMust be able to sit for of the dayBilingual candidates Spanish a plusWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour moment
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