Obtains financial statements from patients (by phone or in person) applying for financial assistance and assists patient to the point of completion of the financial statement in order to appropriately apply the organization’s charity policy. Works with In House patients to obtain payment for their out of pocket costs.

Education: High school diploma or GED required

Experience: Proven applicable experience working in an environment that utilizes electronic billing, internal report archives, and tools for applicable database management; 1 year working experience of Hospital or Physician office payment posting at Physician Offices, Patient, and Insurance payors

Located in beautiful Fort Payne, DeKalb Regional Medical Center has been proudly serving families in northeast Alabama and western Georgia since 1986.

With 134 patient beds, 500 employees and more than 100 physicians, DeKalb Regional offers a long list of comprehensive medical services, including cardiac catheterization, orthopedic surgery, 24/7 emergency care, maternity care, women’s and children’s services, weight loss surgery, geriatric psychiatric care, sleep medicine and more.

DeKalb Regional is committed to providing quality care close to home. The hospital is accredited by The Joint Commission and the American College of Cardiology as a Primary Stroke Center and Chest Pain Center. In 2023, DeKalb Regional was awarded the Get With The Guidelines Rural Stroke Bronze Quality Award from the American Heart Association, and was one of seven hospitals in Alabama to receive an “A” grade from The Leapfrog Group.