**Employment Type:** Full time **Shift:** Day Shift **Description:** Posting Mission Statement **:** ·We, St Joseph’s Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. Vision: ·To be world-renowned for passionate patient care and outstanding clinical outcomes. Core Values: ·In the spirit of good _Stewardship,_ we heal by practicing _Justice_ in fostering right relationships to promote common good, _Reverence_ in honoring the dignity of every person, _Excellence_ in expecting the best of ourselves and others; _Integrity_ in being faithful to who we say we are. POSITION SUMMARY: The Financial Counselor is one who works directly with patients who may or may not be deemed indigent, and, due to this status, may be eligible for various financial assistance options offered through the St. Joseph’s Hospital network. Those options include, seeking Medicaid for ALC placement though the DSS Chronic Care Unit, seeking Medicaid for non ALC patients through the DSS Medicaid Unit, seeking Financial Aid (Charity Care) though the FA application process, securing payment plans, and assist in the enrollment process as well as follow-up with those patients who are seeking Family Health Plus or Child Health Plus with the assistance of contracted payor facilitated enrollers. EDUCATION, TRAINING, CERTIFICATION AND LICENSURE: Bachelors or AAS degree is a plus. High school graduate a must with at least 2 to 3 years progressive experience in the field. Advanced degree is a plus/requirement depending on specific service needs and or requirements. Ideally the candidate will have some supervisory experience. Certification/licensure as required by regulatory agency. Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise. SPECIAL EQUIPTMENT, SKILLS OR OTHER REQUIREMENTS: Strong written and oral communication skills. Strong interpersonal skills. Broad based knowledge or related regulatory compliance requirements. Participatory management, team building, motivational, and administrative skills welcomed but not required. WORK ENVIRONMENT AND HAZARDS: Exposure Class I and II, service specific. Limited exposure to blood, body fluids, excretions or secretions (II). Routine or potential exposure to blood, body fluids excretions or secretions (I). PHYSICAL DEMANDS: Sedentary work: standing, walking and sitting for prolonged periods of time. WORK CONTACT GROUP: All services, employees, medical staff, patients, visitors, vendors, various regulatory and professional agencies. SUPERVISED BY: Coordinator, Manager SUPERVISES: Staff CAREER PATH: Coordinator General Performance Criteria: Financial Counselor Expectations Exceeds Meet Below Primary Role Responsibilities · Demonstrates knowledge and competency in the operation and maintenance of equipment within the work area, i.e. printers, copiers, faxes, etc. · Adheres to established network policy and procedures related to job functions. · Performs data entry with a working knowledge of the unit specific computer systems, Eclipses, Lawson, Midas, etc. · Demonstrates accuracy when performing the primary job function. · Abides by established Personnel Policies and Procedures. · Has knowledge of HIPAA rules and regulations and abides by the same. Professional and Staff Development: · Participates and or assists with the orientation of new or existing staff. · Participates in Staff and Employee meetings. · Participates in voluntary and required in-service and education programs. · Participates in Performance Improvement by identifying areas needing improvement. Displays Commitment to the Hospital Mission: · Observes customer service standards. · Demonstrates excellent communication skills. · Understands/applies a team concept. · Adheres to hospital confidentiality statement. · Demonstrates a knowledge and understanding of National Patient Safety Goals. Pay Range: $19.20-$27.85 **Our Commitment to Diversity and Inclusion** Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran