**All the benefits and perks you need for you and your family:** · Paid Days Off from Day One · Student Loan Repayment Program · Career Development · Whole Person Wellbeing Resources · Mental Health Resources and Support **Our promise to you:** Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **Schedule:** Full Time **Shift** : Days **The community you’ll be caring for:** _AdventHealth Division_ · AdventHealth Pepin Heart Institute, known across the country for its advances in cardiovascular disease prevention, diagnosis, treatment and research. · Surgical Pioneers – the first in Tampa with the latest robotics in spine surgery · Building a brand new, six story surgical and patient care tower which will ensure state of the art medical and surgical car for generations to come · Awarded the Get With The Guidelines – Stroke GOLD Quality Achievement Award from the American Heart Association/American Stroke Association and have been recognized as a recipient of their Target: Stroke Honor Roll for our expertise in stroke care. We have also received certification by The Joint Commission in collaboration with the American Stroke Association as a Primary Stroke Center. **The role you’ll contribute:** Under supervision, makes financial arrangements for patients with no insurance or poor insurance coverage. Collects required deposits from patients and their representatives when there is a financial responsibility due. Assists patients in obtaining financial assistance from federal, local and state agencies and charitable programs when a financial need is indicated. Ensures competency in ongoing training and education for the purposes of ensuring we stay acutely aware of changes. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. Adheres to the Hospital Compliance Plan and to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies. **The value you’ll bring to the team:** · Protects financial standing of the AdventHealth West Florida Division by appropriately setting up payment arrangements with our uninsured patients (or those who have poor insurance coverage) their representative and arranging payments on deposits due. · Prepares, processes, and follow cases (or application packets) for all patients who request assistance on their hospital accounts to meet requirements for various charity programs, as well as alternative methods of account satisfaction through health care line of credit, state funded programs, etc. · Meets or exceeds upfront collection standards assigned to location of responsibility to ensure we protect financial standing of the hospital. Meets upfront and total collections by staying proactively involved with accounts from pre-registration, registration and until discharge. · Continue to work and stay closely involved with Case Management staff for aid in proper discharge planning and ensuring all financial assessments are clear, updated and thorough to support post-acute care financial needs. Qualifications **The expertise and experiences you’ll need to succeed** **:** · High School diploma or equivalent · Two year of experience in Patient Financial Services, Customer Service, or Collections related area This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location. **Category:** Patient Financial Services **Organization:** AdventHealth Tampa **Schedule:** Full-time **Shift:** 1 - Day **Req ID:** 24034531 We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.