Position Summary + The Financial Customer Service Liaison ensures effective communication and cooperation between HMC patients and contracted vendors. Primary Position Responsibilities + Utilize tools and software provided. + Complete payment review, working Compass Exception Reports and Remits. + Facilitates Hospital Assistance claim submission. + Other duties as needed. Qualifications + Minimum Education : + Required: + High School Diploma or Equivalent + Preferred: + Associate’s Degree in Business Administration + Minimum Years of Experience (Amount, Type and Variation) : + Required: + None + Preferred: + Two years experience in a hospital or physician billing environment, two years experience working on a Windows based software package and prior experience working in a customer service environment. Working knowledge of Government Payers and Presumptive Eligibility. + License, Registry or Certification : + Required: + None + Preferred: + Certificate and/or advanced specialized or technical training: Certified Revenue Cycle Professional (CRCP) + Knowledge, Skills and/or Abilities : + Required: + None + Preferred: + Customer Service, Computer Skills, Excel Spreadsheet knowledge, Detail oriented, bookkeeping skills, Team player