Financial Investigations Representative Company: HealthAlliance Hospital City/State: Kingston, NY Category: Clerical/Administrative Support Department: Central Registration Union: No Position: Part Time Hours: monday - friday Shift: Day Req #: 41847 Posted Date: Mar 20, 2025 Hiring Range: $20.96/HR - $26.35/HR Apply Now External Applicant link (https://pm.healthcaresource.com/cs/wmc1/#/preApply/28929) Internal Applicant link Job Details: To fully investigate insurance coverage and patient liability in order to assist the Credit Manager with cash recovery. RESPONSIBILITIES + Conducts insurance verification for assigned pre-registrations to validate insurance data, identify patient responsibility and confirm proper authorization is obtained. Where appropriate, communicates discrepancies to appropriate department or manager. + Utilizes all tools and resources currently available to streamline the workflow of financial assessment, including Omnipro, Epaces, Relay Health, telephone and other internet sources. + Identifies copay/deductible responsibilities and documents this within the system to facilitate collection efforts by the Registration area. + Works collaboratively with Central Registration, Scheduling and Patient Accounting to communicate errors, facilitate education, training and provide support to maintain consistency and insurance accuracy within the workflow. + Prioritizes insurance verification needs and registration support to facilitate the data processing required for add-on and stat procedures in accordance with department protocol. + When necessary, contacts physician offices for authorization and insurance information. + Promotes/portrays a high level of professionalism, both technically and personally. Possesses strong work ethic and exhibits optimism. Adheres to the departmental dress code policy and maintains a professional appearance and positive attitude. + Promotes cooperative relationships with other departments with the intention of enhancing services to customers, including but not limited to: patients, clinicians, physicians, and support staff. Communicates effectively within the department and keeps management informed on key issues. + Performs other related duties as assigned by Department Management. QUALIFICATIONS/REQUIREMENTS EXPERIENCE + Insurance knowledge EDUCATION + High School diploma About Us: HealthAlliance Hospital Benefits: We offer a comprehensive compensation and benefits package that includes: + Health Insurance + Dental + Vision + Retirement Savings Plan + Flexible Savings Account + Paid Time Off + Holidays + Tuition Reimbursement Apply Now External Applicant link (https://pm.healthcaresource.com/cs/wmc1/#/preApply/28929) Internal Applicant link Talent Community Search Jobs Hiring Events (https://wmchealthjobs.org/job-events-list/)