• Monitoring of the worldwide messaging flow in Messaging Platform
• Review, reporting and escalation of the non-automatically transmitted messages
• Evaluation of the access rights to the Messaging Infrastructure
• Support business divisions on their requests by chat, mail and ticket’s
• Assist in a review of business specifications and innovative solutions
• Support in the testing and the business verifications for the software release
• become a subject matter expert for SWIFT and Financial Messaging processes with deep knowledge of the message broker and market gateways
• SWIFT.com administrator role
• Ensuring processing the RMA in accordance with our SLAs