JOIN TEAM TRILOGY Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services – a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest. WHAT WE'RE LOOKING FOR Job Summary As a Financial System Support Specialist, you will be responsible for ensuring the smooth operation and optimal performance of financial systems within Trilogy Health Services. Your primary focus will be on providing technical support, troubleshooting issues, and collaborating with various stakeholders to enhance the functionality of financial software applications – primarily Oracle Fusion and Oracle EPM. This role requires a strong understanding of financial processes, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical teams. Roles and Responsibilities • Provide timely and effective technical support to end-users experiencing issues with financial software applications. • Diagnose and troubleshoot system errors, user-reported problems, and performance issues. • Collaborate with cross-functional teams, including finance, IT, and other relevant departments, to understand user requirements and system integrations. • Work closely with software vendors to escalate and resolve complex technical issues. • Ensure Information Technology General Controls for all financial related systems. • Ensure compliance with Sarbanes Oxley (SOX), Audit requirements, HIPAA, Payment Card Industry (PCI), etc. as it applies to financial related systems. • Propose and implement improvements to financial systems to enhance efficiency, accuracy, and user experience. • Stay updated on industry best practices and emerging technologies to suggest innovative solutions. • Analyze financial data and system logs to identify trends, potential issues, and areas for improvement. • Generate reports and insights to support decision-making processes. • Add and manage users, roles and data access based on organization-defined data policies and roles matrix defined by the organization. • Manage all Service Requests (SRs) with Oracle Cloud operations to coordinate and complete any administration tasks. • Other duties as assigned. Licenses and Certifications None Required Physical Requirements Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus. WHERE YOU'LL WORK US-KY-Louisville LET'S TALK ABOUT BENEFITS Competitive salaries and weekly pay 401(k) Company Match Mental Health Support Program Student Loan Repayment and Tuition Reimbursement Health, vision, dental & life insurance kick in on the first of the month after your start date First time homebuyers’ program HSA/FSA And so much more! GET IN TOUCH John (502) 829-7857 LIFE AT TRILOGY Whether you’re looking for a new chapter, a change of pace, or a helping hand, Trilogy is committed to being the best place that you’ve ever belonged. Flexibility is what you want, and flexibility is what you’ll get. Come into the office because you want to – not because you have to. At Trilogy, we’re proud to embrace a hybrid work environment that allows you both the convenience of working from home and the flexibility of meeting with your co-workers in person. With collaborative workspaces, rotating cubicles, and meditation areas, our freshly renovated Home Office will accommodate the working style that works best for you. Six months of training, orientation, and fun! We believe in setting our employees up for success. That’s why your first six months are referred to as your “blue-badge” period – a time where you are encouraged to ask questions, ask for help when needed, and familiarize yourself with the company culture. Even when your blue badge period ends, you can rest assured that the Trilogy team will always have your back. APPLY NOW As one of Fortune’s Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws.