Summary The E & M International, a Chenega Company is looking for a detail-oriented individual with a passion for ensuring life safety through effective fire alarm services. Join our dynamic team as a Fire Alarm Service Coordinator, where you will play a crucial role in coordinating the service needs of our valued customers with our skilled technicians, ensuring swift and efficient service. You'll have the opportunity to develop lasting relationships with clients, all while contributing to their peace of mind through reliable fire alarm services. If you thrive in a collaborative environment and are passionate about making a difference, this is the opportunity for you. Responsibilities Responsible for coordinating the service needs of customers. Organize work orders. Schedule service calls and maintain in customer portal. Other duties as assigned Qualifications High school diploma or equivalent; further education is a plus. Demonstrated experience in customer service or service coordination, preferably in the fire alarm industry. Proficiency in Microsoft Office Suite. Knowledge, Skills and Abilities: Exceptional communication and interpersonal skills. Familiarity with fire alarm systems and industry standards is preferred. Strong communication skills, both written and verbal, to interact effectively with clients and technicians. Excellent organizational and multitasking skills, with the ability to manage competing priorities.