Overview **Your Future at M.C. Dean** We're seeking people driven to excellence and inspired to have a meaningful impact powering, automating, integrating, and securing the world’s most critical infrastructure and facilities. This translates into fulfilling opportunities for employees driven to excel in a meaningful career. As an employee at M.C. Dean, you will join forces with more than 5,800 professionals who engineer and deploy automated, secure and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability. Together, we transform the way complex, large-scale systems are designed, delivered, and sustained–enhancing client outcomes, improving lives, and changing the world for the better. **Position Description:** The **Fire Alarm Service Manager** will be responsible for overseeing all aspects of the fire alarm service business including troubleshooting, repairs, system alterations and small to medium size projects. Responsibilities **Position Responsibilities:** + Provide accurate quotes for fire alarm service repairs and system alterations. + Manage the execution of fire alarm service projects, ensuring they are completed within estimates and according to specifications. + Coordinate the pulling of permits with the fire marshal office. + Collaborate with customers to understand their needs, communicate project progress, and address any concerns. + Conduct thorough site walkthroughs to assess project requirements and scope. + Perform material take-offs and determine the materials needed for fire alarm repairs and alterations. + Order necessary materials for project completion. + Identify change orders and ensuring effective resolution. + Price, track and manage change orders. + Plan and monitor cash flow against cash expenses. + Collections of outstanding invoices or pay applications. + Maintain as-builts as work is completed when required. + Document project issues/conditions. + Plan and execute project completion and punch lists. + Develop specific goals and plans to prioritize organize and accomplish your work. + Read and interpret blueprints and project specifications. + Ensure projects are successfully completed within estimate and meet specified requirements. **Education & Experience Required:** + High School Diploma with 10+ years of experience + Associates Degree with 8+ years of experience. + Bachelors Degree with 5+ years of experience. + Proven experience in fire alarm systems, service repairs, and system alterations. + Strong understanding of fire alarm codes, regulations, and industry standards. + Excellent project management skills with the ability to oversee projects from initiation to completion. + Effective communication and customer service skills to interact with clients and project stakeholders. + Detail-oriented approach with the ability to determine materials needed for projects. + Proven track record of successfully completing projects within estimates and specifications. + This position has been identified as requiring an additional client background check. + Ability to multitask, prioritize tasks, and manage project timelines effectively. + Previous experience in a managerial position in the field of fire alarm services is beneficial. + **Required Certifications** Posses or successfully obtain NICET I and NICET II Fire Alarm Certification Qualifications **Abilities:** + Exposure to computer screens for an extended period. + Sitting for extended periods of time. + Reach by extending hands or arms in any direction. + Have finger dexterity to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard. + Listen to and understand information and ideas presented through spoken words and sentences. + Communicate information and ideas in speaking so others will understand. + Read and understand information and ideas presented in writing. + Apply general rules to specific problems to produce answers that make sense. + Identify and understand the speech of another person.