Join a team that plays a pivotal role in safeguarding the global economy! At JPMC, our diverse professionals across LOBs and Corporate Functions are dedicated to setting our businesses, clients, and employees up for success. As part of the Firmwide Resiliency group within the Office of the CFO, you'll be at the forefront of ensuring our firm's preparedness against disruptions. We're seeking a passionate Product Analyst who is committed to delivering outstanding user experiences and supporting our Resiliency Uplift Program. If you're stakeholder-obsessed and ready to make a significant impact, we want to hear from you!

As a Product Analyst in the Firmwide Resiliency group within the Office of the CFO, you will play a crucial role in enhancing the Firmwide Resiliency Program by collaborating with scrum teams and business partners to deliver exceptional user experiences. Working with key business and support partners, the team is responsible for providing corporate governance, awareness, tooling, and training. Your efforts will support the overall Resiliency Uplift Program, ensuring the firm's preparedness in the event of disruptions.

Job responsibilities

Forming strong bonds and a healthy working relationship with the scrum teams they work with Collecting user requirements and feedback from business partners and project leads in formal and informal settings; Juggling multiple projects at any given time, all with vigorous delivery expectations Performing in depth analysis for fact finding on existing behavior of the system and business processes or procedures related to the project goal Comfortable discussing functional details of workflows, and generally comfortable discussing technical information at a high level. Writing Epics and Stories to deliver features fulfilling the project goals; Act as Subject Matter Expert on area product owned systems Maintaining and prioritizing the product backlog along with Business Analysts, refining Epics and Stories in JIRA with Scrum team, and partnering with Agile lead (scrum master) on sequencing Working closely with User Experience (UX) teams on design of new features and components. Working with User Acceptance Testing (UAT) teams to ensure test coverage; Building relationships with ‘co-supplier’ stakeholders from multiple regions and products areas

Required qualifications, capabilities, and skills

3+ years Product analyst or analysis role  Must have the ability easily assimilate information and learn new applications and processes. Experience with agile product development and software delivery lifecycle Agile Experience with tools such as Jira and understanding of Backlog Prioritization Techniques Advanced knowledge of communication and efficiency tools such as SharePoint, Confluence, MS office apps, and JIRA Must have a solid ability to analyze user procedures and workflows, and compare those to project requirements and goals, and to create feature enhancements or new workflows as a result of that analysis Effective communicator with excellent written and verbal communication skills. Capable of developing relationships positively, especially when working through challenging situations

Preferred qualifications, capabilities, and skills

Proven track record of delivery and new product feature creation Familiarity with the business services and offerings associated with Chase Demonstrated ability to manage tight delivery timelines and calmness under pressure