Description In this role at Citizens, you’ll experience new things, create new opportunities, think beyond your role, and make an impact. As the First Line Risk Sr Analyst, you will partner with the Risk Managers, executing the control monitoring program for multiple complex lines of business and/or products. You will be expected to work within established timelines to deliver control self testing and key risk indicator monitoring, which are critical to determining control environment effectiveness. Additionally, you will be responsible for assessing material controls, as well as monitoring and evaluating proper escalation procedures in place to ensure compliance with key rules and regulations. You will be responsible for keeping the Risk Manager apprised of testing progress and providing your opinion on control effectiveness results including analysis of themes and findings. Most importantly, you’ll feel valued for who you are and supported to achieve what’s important to you, personally and professionally! Primary responsibilities include + Partner with the Risk Managers, execute the control monitoring program for multiple complex lines of business and/or products. + Work within established timelines to deliver control self testing and key risk indicator monitoring, which are critical to determining control environment effectiveness. + Assess material controls, monitor and evaluate proper escalation procedures are in place to ensure compliance with key rules and regulations. Input control monitoring results into the system of record. Keep the Risk Manager apprised of testing progress, provide an opinion on control effectiveness results including analysis of themes and findings. + Collect the outputs of control monitoring results for management’s use. + Analyze results that summarizes key issues and recommended actions to present findings for business line management. + Participate in the Risk and Control Self Assessment (RCSA) process, creation and validation of process maps which reflect key business line processes and related controls. Based on RCSA output, partner with subject matter experts to create new tests, refresh existing tests, retire tests and develop key risk indicators (KRIs) based on areas of material risks. + Conduct testing and determine if enhanced controls are effective to support issue closure. + Role will act as a technical expert in support of one or more critical business processes. As part, will be the primary point of contact for the topic and responsible for providing knowledge, expertise, and support to the First line units. Responsible for supporting other business line related activities. + Maintain up-to-date understanding of business processes along with regulatory, statutory and legislative requirements for risk management and controls. Required Skills/Experience + 2-4 years' experience in a risk management and testing environment. + Strong analytical skills and an innovative approach to solving both practical and theoretical problems. + Ability to collaborate effectively, build relationships, facilitate discussions, and diplomatically build consensus across diverse audiences/viewpoints. + Excellent communication skills and experience producing high-quality materials for management consumption. + Proficient use of Microsoft suite of products and Atlassian tools (JIRA/Confluence) Preferred Skills/Experience: + Understanding of internal testing best practices & methodologies (e.g. OCC Comptroller’s Handbook on Internal Controls, FINRA 3120 Supervisory Control System) + Experience with statistical analysis and trending of testing metrics + Proficient use of Salesforce, Alteryx and Tableau + Proficient use of Microsoft suite of products and Atlassian tools (JIRA/Confluence) Educational/Certifications: + Bachelor's Degree: Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field or equivalent work experience required + Professional certifications (e.g., CRCM, CIA, APRP, CRISC). Hours & Work Schedule: Hybrid - 3 days in the Boston, Medford, Westwood MA or Johnston, RI Office, 2 working from home + Hours per Week: 40 + Work Schedule: Monday - Friday Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity At Citizens, we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. Equal Employment and Opportunity Employer Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.