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The award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a Fitness Attendant to join the Spa Team!  

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Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.  

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The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and in-room dining. 

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At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

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Classification: Full-Time

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Shift: Various – must be available to weekdays, weekends, and holidays. 

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Pay Rate: The pay rate for this role is $16.50 per hour and is based on applicable and specialized experience and location. 

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Want to learn more? Hotel Website, Facebook, Instagram 

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What will I be doing?

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As a Fitness Attendant, you will be an integral part of our team, dedicated to providing an exceptional and luxurious experience for our guests. Your primary responsibilities will include:

\n\nGuest Interaction: Greet guests promptly and courteously, ensuring they feel welcomed and valued from the moment they arrive. Your friendly demeanor will set the tone for a positive experience.\nCommunication: Answer and respond to telephone inquiries with professionalism and efficiency. Provide accurate information about our fitness programs, services, and facilities.\nRegistration and Administration: Complete program and court registrations, ensuring all necessary information is accurately recorded. Assist guests with any questions or concerns they may have during the registration process.\nEquipment and Supplies Management: Distribute and track locker keys and radios, maintaining an organized system to ensure all items are accounted for. Regularly check and restock supplies such as towels, cups, and other essentials to ensure guests have everything they need.\nLoaner/Rental Equipment: Manage the distribution of loaner and rental equipment, ensuring items are in good condition and properly sanitized. Keep accurate records of equipment usage and returns.\nSales and Transactions: Conduct merchandise and juice bar sales, providing guests with information about available products and services. Handle transactions efficiently and accurately, maintaining a high level of customer service.\nIn this role, you will be expected to maintain a clean and organized fitness area, assist with special events and activities, and collaborate with other team members to ensure a seamless guest experience. Your attention to detail, excellent communication skills, and commitment to guest satisfaction will be key to your success.\n

What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

\n\nHospitality - We're passionate about delivering exceptional guest experiences.\nIntegrity - We do the right thing, all the time.\nLeadership - We're leaders in our industry and in our communities.\nTeamwork - We're team players in everything we do.\nOwnership - We're the owners of our actions and decisions.\nNow - We operate with a sense of urgency and discipline\n\n

In addition, we look for the demonstration of the following key attributes:

\n\nQuality\nProductivity\nDependability\nCustomer Focus\nAdaptability\n\n

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What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: 

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\n\nAccess to pay when you need it through DailyPay \nMedical Insurance Coverage – for you and your family \nMental health resources including Employee Assistance Program \nBest-in-Class Paid Time Off (PTO) \nGo Hilton travel program: 100 nights of discounted travel \nParental leave to support new parents \nDebt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\n401K plan and company match to help save for your retirement \nHilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount \nCareer growth and development \nTeam Member Resource Groups \nRecognition and rewards programs \n\n

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*Available benefits may vary depending upon property-specific terms and conditions of employment. 

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