CRST The Transportation Solution, Inc. is delivering promises and driving success so we can all have what we need to live and thrive. We need talented individuals to help us bring this vision to life.

CRST’s Specialized Solutions division is the carrier of choice for customers requiring on-site, high-touch, and specialized handling. We manage deliveries for a wide range of products for the tech, communications, electronics, and healthcare industries (and many more). Our experienced drivers safely load, unload, and set up products for consumers and companies.  

Job Summary: Responsible for overseeing all aspects of a fleet of Owner Operators. Their main task is to ensure the fleet is well-maintained, meets legal requirements, and is operated efficiently to maximize productivity and minimize costs. They are responsible for managing and developing relationships with drivers to increase overall driver satisfaction and improve driver retention. They also work closely with drivers to coordinate deliveries and ensure they arrive at their destination on time. Communication, analytical, and organizational skills are essential to succeed in this role. 

Location: Fort Wayne, IN

Job Schedule: Monday - Friday 8:30am - 5:00pm, (2 Saturdays and 1 Holiday per year) 

Essential Duties and Responsibilities:

Manage a fleet of 20-25 Owner Operators to achieve revenue goals and maximize profits Track and trace all drivers daily to confirm transit is managed Resolve challenging issues/recoveries and communicate to planners/bookers/customers/drivers Ensure that all customer requirements are fulfilled (required service, van equipment needs, trailer needs, and CRST BOL) Coordinate with planners on new load plans and challenging issues Manage van equipment with drivers and CRST equipment personnel  Update macros in a timely manner (trailer/equipment changes) Safety Requirement: Provide all PM/DOT, OBD-CTC documentation received in a timely manner and all safety investigations Collecting and submitting all necessary paperwork with required signatures to meet customer requirements Review driver vouchers before sending them to processing Understanding of billable charges for customers so that charges are added and billed to pay the driver

Requirements:

A four-year degree (preferred) or applicable work experience with demonstrated success Perform effectively in a fast-paced environment

Ideal Experience and Skill Set: 

Complex Problem Solving and Critical Thinking

Judgement and Decision Making

Multitasking and Attention to Detail Service Orientation and Social Perceptiveness

Trouble shooting and Negotiation

Coordination and Monitoring

The CRST Core Values: Safety at the Core of All We Do – Integrity in Every Decision and Action – Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities. 

EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.