Fleet Manager Analyst
Caterpillar, Inc.
**Career Area:**
Sales
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Caterpillar’s Job Site Solutions (JSS) group, part of the Resource Industries Sales, Services and Technology division, is currently seeking a Fleet Manager Analyst. In this role, you will be responsible for executing Caterpillar-led long term service agreements. This will include managing machine compliance and component performance targets to fulfill customer-specific contractual commitments in a profitable manner. These commitments include specific deliverables in equipment management, safety, sustainability, and financial performance. You will work directly with customers, dealers, and Caterpillar partners to successfully deliver these commitments. The Fleet Manager Analyst has primary responsibility for managing a machine portfolio through data management and dealer partnership.
**What you will do:**
Monitoring machine data to support a strategy for managing units for maximum component life.
Achieving alignment of various parties at Caterpillar, dealers, and end-user facilities.
Partnering with dealer personnel to drive timely completion of contractual commitments for each unit.
Successfully delivering on all areas of contractual commitments by utilizing a complete understanding of Caterpillar and Dealer Capability.
Providing and applying solutions to problems in a customer-working environment.
Working with Caterpillar Product Groups and other internal Business Units to ensure a complete understanding of the technical and operational capabilities of our equipment, technology, and services.
Creating innovative and new value-added solutions to improve how we execute within these agreements with the goal of improved risk management, scalability and customer value.
**What skills you will have:**
**Industry Knowledge:** Experience utilizing, managing, engineering, manufacturing, or marketing heavy equipment.
**Customer Focus:** Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and the ability to leverage that information in creating customized customer solutions.
**Decision Making and Critical Thinking:** Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
**Effective Communications:** Superior communication skills – both written and verbal – that range from operational and technical discussions to dealer and executive presentations.
**Relationship Management:** Superior relationship-building skills and the ability to influence teams to successfully execute all aspects of customer agreements.
**Value Selling:** Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.
**Top Candidates will also have:**
Direct field experience managing the health of heavy equipment fleets either as a dealer representative or user.
Working knowledge of Caterpillar, heavy equipment, product support, telematics, safety, and environment operations.
Familiarity and experience working with products and services provided by CatFinancial.
Demonstrated deep subject matter expertise and experience in the management of equipment fleets or direct responsibility for maintenance & repair contract management.
**Additional Information:**
The primary location for this position is Tucson, AZ, or Peoria, IL.
Domestic relocation assistance is available.
This position may require 10 – 25 % travel
Sponsorship is **not** available
**Summary Pay Range:**
$95,640.00 - $143,520.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
**Benefits:**
Annual incentive bonus plan*
Medical, dental, and vision coverage
Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
401k savings plan
Health savings account (HSA)
Flexible spending accounts (FSAs)
Disability benefits
Life Insurance
Parental leave
Healthy Lifestyle Programs
Employee Assistance Programs
Voluntary Benefits and Employee Discounts
Tuition Reimbursement
Career Development
_*Subject to annual eligibility and incentive plan guidelines_ .
Relocation is available for this position.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
**Posting Dates:**
January 17, 2025 - February 2, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
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