**Description** **Who We Are** **Headquarters** : Cedar Rapids, IA **Position Location** : East Peoria, IL **CRST The Transportation Solution, Inc.** For nearly 70 years, CRST has delivered on its promises to customers, growing to be one of the nation’s largest privately held transportation and logistics companies. We offer one of the broadest arrays of transportation and logistics services in the industry, including truckload capacity solutions, flatbed, transportation management, dedicated services, high-value product white-glove services, team expedited, and final mile home delivery. Our nationwide team of nearly 4,000 experienced drivers and a nationwide network of independent contractors and agents drives more than 370 million miles a year – powered by more than 16,000 transportation assets, 2,000 driver support team members, and state-of-the-art tools and systems. And with every mile, CRST reinforces its unwavering dedication to safety, service, and value. Learn more at crst.com **The Position** **Reporting Structure** : The Fleet Manager II reports to the Manager – Planning and Customer Service. **Compensation** : CRST offers a competitive compensation package, including a base salary and a comprehensive benefits program. **Job Schedule** : Monday-Friday (7:00 AM-4:00 PM) **Role and Responsibilities** The Fleet Manager III oversees fleet operations, ensuring trucks are well-maintained, compliant with legal requirements, and operating efficiently. This role is responsible for driver satisfaction and retention while optimizing fleet utilization and cost control. The position requires strong communication, analytical, and organizational skills to drive performance and service excellence. **Key responsibilities include:** + **Fleet Operations Management** : Oversee daily planning and dispatch of equipment and drivers to maximize utilization and profitability + **Customer Service & Load Coordination** : Book loads, resolve service failures, and act as the primary liaison between customers, drivers, and internal teams + **Driver Retention & Development** : Build strong relationships with drivers to enhance performance, engagement, and retention + **Safety & Compliance** : Ensure adherence to all safety procedures and compliance requirements + **Performance Monitoring** : Develop and manage Key Performance Indicators (KPIs) to track and improve operational performance + **Compensation Authorization** : Approve driver pay-related items and ensure accuracy in payroll and settlements **Experience and Requirements** **Qualifications** + High school diploma or GED required + Associate or bachelor’s degree preferred **Skills and Expertise** + Experience managing drivers and optimizing fleet operations + Strong problem-solving and decision-making abilities in a fast-paced environment + Excellent communication and interpersonal skills to engage with drivers and customers + Ability to analyze operational data and implement performance improvements + Proficiency in fleet management software and dispatch systems **Preferred Experience** + Experience in dedicated transportation or trucking logistics + Previous leadership experience in a fleet operations role + Knowledge of KPI development and process improvement strategies **The CRST Core Values** : Safety at the Core of All We Do – Integrity in Every Decision and Action – Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities. **EEO Statement** : All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. **Qualifications** **Education** **Preferred** + Associates or better + Bachelors or better