Flight School Dispatch/Scheduler
L3Harris
Job Title: Flight School Dispatch/Scheduler
Job Code: 20831
Job Location: Jacksonville, FL
Job Schedule: 5/8; onsite
Job Description:
The dispatch-scheduler is a customer-facing position responsible for the details related to the building the daily flight schedule, dispatching, tracking, and adjusting flights as needed. The position will also be responsible for creating invoices after each event and posting to students’ profile
Essential Functions:
+ Operates the company Training Management System to build and record all aspects of the operation of Flight Operations facilities/equipment
+ Creatively adjusts schedule to work with crew availability, resource
+ Opens and closes all campus buildings relative to their work shift
+ Answers phone calls and emails and coordinates or transfers relative to work shift
+ Additional duties as assigned
Scheduling Shift:
+ Verifies that information requested by flight crew is complete and accurate, and that all available students are scheduled as appropriate
+ Constructs a daily flight schedule using the Training Management System, considering time off, meetings, and ground school
+ Revises the daily flight schedule throughout shift to reflect changes such as pencil-ins and terminations.
+ Maintains records of flight schedule and results of examinations
+ Distributes daily schedule via email to all students and instructors and prints physical copies to post in various campus locations
Dispatch Shift:
+ Dispatches and monitors all aircraft
+ Assigns tail numbers for scheduled aircraft and simulator lines to generate the next day’s schedule
+ Receives flight tickets and issues aircraft documents as appropriate
+ Maintains inspection time remaining reports for the Aircraft Maintenance Department
+ Generates and disburses flight dispatch and maintenance reports
+ Uphold and enforce L3Harris safety procedures and guidelines
Qualifications:
+ High school diploma or equivalent with 2-4 years’ experience or Associate degree with 0-2 years’ experience.
+ Customer service experience, working with individuals with diverse backgrounds and experience levels
+ Strong computer skills
+ High attention to detail
+ Ability to prioritize tasks and manage time effectively
+ Can work well independently and with a team
+ Punctual and reliable
Preferred Additional Skills:
+ Strong communication and interpersonal
+ Proficiency in MS Excel and PowerPoint
+ Ability to work as a solid contributing member of a team as well as operate independently
+ Effectively interact will all levels of management.
+ Demonstrated attention to detail and acting with a sense of urgency
L3Harris Technologies is proud to be an Affirmative Action/Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
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