About Company: Making Opportunity Count is a non-profit human services agency dedicated to creating positive change and enhancing the lives of individuals and families in Central Massachusetts. We are committed to fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is driven by a shared passion for making a lasting impact. We offer fantastic benefits sure to enhance your work-life balance and overall satisfaction! For most positions, these benefits will include: + Health, Dental, and Vision Insurance + Company Paid Life Insurance and Long Term Disability + Flexible Spending Account + 15 Paid Vacation Days + 12 Paid Sick Days + 13 Paid Holidays + Hybrid Work Opportunities + Student Loan Forgiveness Assistance + Tuition Remission + Pet Insurance + Employee Discounts + Professional Development Opportunities + Immediate 403b Employer Contribution, 100% Vesting on Day One! Other Perks and Benefits: We are partnered with ZayZoon, an employee benefit that gives you instant access to your wages ahead of payday. + Get paid whenever you need with wages on-demand via ZayZoon. No need to wait until payday! About the Role: We are seeking a highly motivated Shelter Support Worker to join our team in providing support to individuals and families experiencing homelessness. As a Shelter Support Worker, you will be responsible for ensuring the safety and well-being of our clients, providing crisis intervention, and connecting clients with community resources. You will work closely with a team of professionals to develop and implement individualized service plans that promote self-sufficiency and housing stability. Your work will have a direct impact on the lives of those we serve, and you will play a critical role in helping individuals and families transition out of homelessness. Minimum Qualifications: + High school diploma or equivalent + Experience working with individuals experiencing homelessness or in a related field + Ability to work independently and as part of a team + Excellent communication and interpersonal skills + Strong organizational and time management skills Preferred Qualifications: + Bachelor's degree in social work or a related field + Experience working with diverse populations + Knowledge of community resources and services + Bilingual in English and Spanish Responsibilities: + Provide crisis intervention and support to clients experiencing homelessness + Assist clients with accessing community resources, including healthcare, employment, and housing + Develop and implement individualized service plans that promote self-sufficiency and housing stability + Maintain accurate and up-to-date client records and documentation + Collaborate with a team of professionals to ensure the safety and well-being of clients Skills: As a Shelter Support Worker, you will use your excellent communication and interpersonal skills to build relationships with clients and connect them with the resources they need to achieve self-sufficiency. You will also use your strong organizational and time management skills to develop and implement individualized service plans and maintain accurate client records. Your ability to work independently and as part of a team will be critical in ensuring the safety and well-being of our clients. Additionally, your knowledge of community resources and services, as well as your experience working with diverse populations, will be beneficial in providing effective support to our clients. Work Authorization: Must be eligible to work in the United States At Making Opportunity Count, we deeply value our culture and are dedicated to fostering a workplace where everyone feels valued and empowered. This is evident through: + Our non-profit Environment: Our values driven work atmosphere focuses on making a meaningful impact in our community. Our shared commitment to service develops a uniquely supportive culture. + Championing Diversity, Equity, and Inclusion: We actively promote and celebrate diversity in all forms by embracing diverse perspectives, backgrounds, and experiences while ensuring equitable opportunities for all employees to thrive. + Career Advancement: Our employees’ growth is paramount. We offer comprehensive training programs, mentorship, and advancement opportunities to assist employees in the pursuit of their career goals. We believe in the potential of people and the power of diversity to drive innovation and success. We encourage all applicants to apply, even if you do not meet every listed requirement. Your unique experiences and perspectives are what help us shape the future of Making Opportunity Count. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. People of color, members of Tribal Nations and Native communities, LGBTQ-identified people, gender-nonconforming people, people with disabilities, veterans, and people who speak a language in addition to English are strongly encouraged to apply. For more, visit us online at https://www.mocinc.org/.