Responsibilities Related is seeking a highly motivated and experienced Assistant General Manager (Floater) to join our Luxury Portfolio team in New York City! In this role, you will play a pivotal part in supporting the operations and management of multiple luxury properties. As a Floater Assistant General Manager, you will work closely with the General Managers of various properties to ensure the highest level of service and resident satisfaction. Responsibilities include: Assist with oversight of day-to-day building operations Establish best practices and systems for office operations, policy and procedures Engage third-party vendors and suppliers for appropriate services Assist with all aspects of move-ins for new residents, including future follow-up to ensure positive acclimation to the building Ensure efficient and courteous response to all resident requests, inquiries and concerns Assist in the development and implementation of resident relation activities and events Prepare and process appropriate written communications, i.e., memos, letters, insurance incident reports, etc.  Maintain accurate files for all site administration, including: lease files, operational procedure files, work-order files, etc. Collect and post all resident rent payments and manage accounts receivables Coordinate the filing of legal proceedings in accordance with local ordinances  Additional projects as assigned COMPENSATION: $65,000 - $75,000 + Discretionary Bonus WHY YOU’LL LOVE IT HERE Lots of paid time off (19+ days!) – we value your life outside of work. Customizable total rewards package – pick from our medical, vision, and dental options, along with our life insurance and an Employee Assistance Program Financial wellness perks to set you up for success include 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs. Mental health resources – such as counseling, are available to our team members. Fertility benefits – such as surrogacy, adoption assistance, and more! You will receive paid time off to volunteer, and we will match your charitable donations! We are a passionate team making a tangible impact on the world! Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available…and so much more! Qualifications Bachelor’s degree or equivalent combination of education and experience 3+ years of operations and luxury customer service experience Property management or hospitality experience highly preferred Ability to navigate financial P and L statements, variance reports and budgets Yardi or similar software experience preferred Ability to lift up to 50 lbs Willing to travel out of New York to other markets (DC and West Palm Beach) Available to work a flexible schedule, including evenings and weekends (especially during lease-up) Overview Related Companies is the most prominent privately-owned real estate firm in the United States. Formed over 40 years ago, Related is a fully-integrated, highly diversified industry leader with experience in virtually every aspect of development, acquisitions, management, finance, marketing and sales. Headquartered in New York City, Related has offices and major developments in Boston, Chicago, Los Angeles, San Francisco, South Florida, Washington, D.C., Abu Dhabi, London and Shanghai and boasts a team of over 3,000 professionals. The Company’s existing portfolio of real estate assets, valued at over $30 billion, is made up of best-in-class developments in premier high-barrier-to-entry markets across all asset classes. Related has dramatically redefined the concept of metropolitan luxury living by introducing extraordinary residential rental properties in Boston, Chicago, Los Angeles, San Francisco, Washington D.C. and New York City. With each new building, Related has been hailed for setting new standards of excellence in the luxury rental marketplace. To ensure that every resident in every Related building enjoys the very finest services, unparalleled amenities, and a luxury lifestyle without compromise, Related Companies takes great pride in managing every building it owns. Related owns and manages 261 Hudson, 456 Washington, Abington House, The Caledonia, The Easton, The Lyric, MiMA, One Carnegie Hill, One Union Square South, Riverwalk Crossing, Riverwalk Point, The Sierra, The Strathmore, The Tate, Tribeca Green, Tribeca Park, Tribeca Tower, The Westminster and The Westport in New York City (and manages 1214 Fifth Avenue and 89 Murray also in New York City). It also owns 500 Lake Shore Drive and Landmark West Loop in Chicago, The Emerson in Los Angeles, The Paramount in San Francisco, One Hill South in Washington, D.C and One Back Bay in Boston as well as managing The Arlington in Boston. For more information about Related Companies please visit www.related.com.