Job DescriptionOrder, replenish, and merchandise floral products and participate in regional program for purchasing and promotions. Perform all functions related to breaking down deliveries, moving back stock to floor, and merchandising new products and stocking shelves. Assist Team Leader in organizing and developing promotional displays, maintaining back room, and providing courteous, friendly, and efficient customer service to customers and Team Members.ResponsibilitiesProvide excellent customer service and address needs of customers in a timely and effective manner.Ensure a fresh and appealing display by keeping shelves and displays clean and well stocked by front-facing, checking codes, rotating, and removing out-of-date products.Understand why our products are different than conventional stores and explain differences to customers.Replenish floral products through proper buying procedures.Ensure orders for product are timely and accurate to monitor inventory turns.Find placement for all new products belonging to your category or categories.Participate in regional and national sales promotions.Build displays according to movement, promotions, profitability, value, and Regional guidance.Oversee customer special order procedure.Support Leadership in conducting inventories.Maintain financial profitability by meeting and exceeding margin and sales targets.Assist in training and developing Team Members on product knowledge.Maintain accurate department signage and pricing.Stay informed by reading daily communication log or department updates from Leadership.Ensure compliance with all applicable US, UK or Canadian regulatory rules and regulations, Weights and Measures, health and sanitation, and adhere to safe work practices.Make sure sweep logs and sanitation logs are completed when applicable.Maintain a safe, clean and well-organized working and shopping environment.Successfully complete in store training program.Attend all team and store meetings as assigned by Leadership.Support global, regional and store programs.Answer department telephone calls and pages quickly and with excellent phone etiquette.

Knowledge, Skills, & AbilitiesComprehensive knowledge of floral productsWorking knowledge and application of all floral merchandising expectations within the department with a specific focus on attention to detailA desire to grow with the Floral teamAbility to sell proactivelyAbility to deliver information in a clear and respectable manner to fellow team members, customers, and vendorsAbility to educate team on product knowledge and convey enthusiasmStrong demonstrated organizational and time management skillsStrong basic math skillsKnowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook, and ordering systemsDemonstrates responsibility and accountability in recognizing and accomplishing all tasks where there is a direct job responsibilityStrong work ethic and integrityPassion for natural foods and productsUse of tools and equipment, including box cutters, electric pallet jacks, and other heavy machineryAbility to work a flexible schedule including nights, weekends, and holidays as neededAbility to work in a fast-paced environment, with a sense of urgencyDesired Work Experiences1+ year buying-merchandising experience or equivalent1+ year floral experienceCustomer Service FocusThe wage range for this position is $17.00 - $23.60 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire. Click here to learn more about all the benefits Whole Foods Market has to offer: www.mywfmbenefits.com.At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.