**Job Type:** Regular **Time Type:** Full time **Work Shift:** Day (United States of America) **FLSA Status:** Non-Exempt **When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.** Job Summary: Flow Cytometry Technologists qualify (under CLIA '88) as testing personnel and/or general supervisors. The Flow Cytometry Technologist performs a full range of laboratory tests from simple blood tests to moderate and high complexity testing according to Standard Operating Procedures. The Flow Cytometry Technologist is also responsible for confirming accuracy of test results and reporting laboratory findings to the Pathologists and other Clinicians. The Flow Cytometry Technologist will perform T subsets, CD 34 counts, and Leukemia/Lymphoma panels using 10 color flow. **Job Description:** **Essential Responsibilities:** 1. Follows Standard Operation Procedures (SOPs) for all specimen handling and testing, meeting all turn around time expectations. Specimen Testing procedures include sample prep and performance of complex testing using flow cytometers. 2. Participates in the evaluation of new methods, procedures and instruments. Writes technical SOPs and maintains them for accuracy and regulatory compliance under the direction of the Technologist Leader, Clinical Manager, and Pathologist. May also participate in the training of other staff members. 3. Performs start-up, maintenance, and troubleshooting procedures on instruments and laboratory equipment per established laboratory protocols. Performs and evaluates QC, calibration, data entry, and assessment. 4. Actively participates in producing high quality results for physicians and clients while maximizing throughput and minimizing sample turnaround time and costs. Will participate in proficiency testing, assay validation, and R&D studies. Will closely work with the team on any issues related to the quality of Flow Cytometry operations. 5. Maintains adequate supplies for all work areas. Assist with inventory assessment and ensures there are sufficient reagents and supplies to complete patient testing. **Required Qualifications:** 1. Bachelor's degree in Medical Laboratory Science, Biology, Immunology or other Life Science discipline required. 2. License ASCP Registered preferred., and Registration NCA Certification preferred. 3. 1-3 years related work experience required. 4. Must possess the analytical abilities necessary to perform high, moderate, and waived complexity test procedures with a high degree of accuracy and an understanding of their relevance to specific patient conditions. Must be able to achieve expected turn around time for reporting patient test results and manage the psychological stress encountered in meeting these requirements. 5. Judgment decisions are required especially during technically difficult and emergency situations. Must realize the importance and consequences of reported laboratory data and resulting interventions. 6. To accommodate the need of the lab, must demonstrate flexibility with regard to work assignments, workflow, and schedule. 7. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Strong interpersonal and communications skills to work effectively with colleagues, patient care providers, and patients. 2. Minimum of two years clinical laboratory experience in Flow Cytometry preferred. 3. Strong hands-on bench experience with sample processing, manual assay performance in a fast paced flow cytometry testing environment. **Competencies:** 1. **Decision Making:** Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. 2. **Problem Solving:** Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. 3. **Independence of Action:** Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager. 4. **Written Communications:** Ability to communicate clearly and effectively in written English with internal and external customers. 5. **Oral Communications:** Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. 6. **Knowledge:** Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. 7. **Team Work:** Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. 8. **Customer Service:** Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. **Physical Nature of the Job:** Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more (https://www.bilh.org/newsroom/bilh-to-require-covid-19-influenza-vaccines-for-all-clinicians-staff-by-oct-31) about this requirement.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity** **Employer/Veterans/Disabled**