LEGENDS

Founded in 2008, Legends’ operating divisions worldwide include – Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Legends IQ, Attractions, Growth Enterprises – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Twitter and Instagram @TheLegendsWay.

 

GLOBAL HOSPITALITY

We believe that exceptional venue experiences should extend beyond game day and show time. From five-star feasts and craft cocktails to local eats and sizzling chef-inspired creations, we are renowned for our exceptional dining experiences. Our fresh, creative cuisine is just the beginning. We strive to delight guests at every turn: candy walls, in-house bakeshops and a warm welcome at every turn.

 

THE ROLE   

The FOH Manager reports directly to the Director of Food and Beverage and is responsible for supporting all Food, Beverage & Merchandise operations within Cowboy Chow. Specific areas of oversight include coordinating F&B orders, executing events, training new associates, resolving guest complaints in a positive manner, and adhering to safety and quality standards and the ability to perform all job duties in our concessions. 

 

ESSENTIAL FUNCTIONS

 Responsible for all opening and closing procedures and POS reporting  Ensure compliance with company service standards, inventory management, and cash handling procedures  Able to plan and execute events from food ordering, production and event set up  Ability to “jump in” and support the team on all levels  Responsible for ordering product and maintaining accurate inventory levels for all locations  Oversee schedules for all hourly staff while managing labor costs  Maintain service standards by conducting ongoing evaluations and investigating customer concerns  Enforce consistent high quality of food preparation and service in accordance with DOH standards  Recommend and maintain preventative maintenance programs to protect the physical assets of Legends  Implement effective communication with the client and all employees  Assist in the development of programs that result in increased customer satisfaction  Assist in hiring and training new employees  Conduct physical audits of inventory and product, research and perform reconciliations  Perform other related duties, tasks and responsibilities as required from time to time

 

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

The ideal candidate will have a Bachelor’s degree with a minimum of four years of food and beverage and/or event management experience. Detail-oriented and extremely organized with the ability to multi-task and delegate duties when necessary Ability to interact with all levels of management Excellent written and verbal communication skills and the ability to prioritize in a deadline-oriented environment Customer Service oriented Knowledge of food and beverage products for ordering procedures and inventories Cash handling experience Must be punctual and dependable Proficient with Microsoft Word, Excel, and PowerPoint Experience with Scheduling preferred Knowledge and effective operations of retail POS including procedures and policies Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism Must be available to work extended hours such as nights, weekends, and holidays as business needs require Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training Must have or obtain NYC Food Protection Certificate

 

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

 

WORKING CONDITIONS

Location: On site

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands and fingers, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

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