At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

We offer excellent benefits and perks including one free meal per shift and free theme park access.

We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.

We embrace diversity at our core and offer the opportunity for all team members to reach their potential.

We invest in training and development opportunities for all team members.

We promote social responsibility by being a good neighbor in the community.

We care for you, just as we care for others.

Position Start Date No Earlier Than November 11, 2024

Qualifications

High School diploma or higherThree to five years experience Administrative Assistant/SecretarialProficient in office equipment operation, keyboard 50 wpm, computer software; Win95, Word, ExcelEffective management, leadership, organizational and communication skillsGuest service oriented, with excellent Hospitality skillsAbility to work flexible schedule to include weekends and holidays

Key Responsibilities: 

Greets and assists visitor to the departmentAnswers incoming phone calls, directs calls to appropriate department as necessaryTakes and transmits messages for DirectorMaintains appointment calendar for Director and keeps him/her informed of scheduled commitmentsPrepares and distributes correspondence for departmentReceives, sorts, distributes department mailAssists in the preparation and distribution of reports generated by the departmentMaintains reader file for Food and Beverage Department personnelMaintains files for and thorough familiarity with contracts for services, materials and suppliesMaintains trace file for time sensitive activities and materialsEstablishes and maintains files to effectively organize the departmentControls inventory for office supplies, requisitions same as needed to support operationsMaintains departmental payroll reports/records and training records and contact file for department personnelMaintains accurate contract and contact information for vendors, suppliers and other organizations doing business with Loews (Insert Hotel Name)Assists in the preparation of monthly inventory reportsAssist in the completion of special projects as assigned by the DirectorAssists other Food and Beverage department personnel as necessary to ensure smooth operation of departmentOther duties as assigned

General Responsibilities: 

Promotes and applies teamwork skills at all timesNotifies appropriate individual promptly and fully of problems and/or unusual matters of significanceIs polite, friendly, and helpful to guests, management and fellow employeesExecutes emergency procedures in accordance with hotel standardsComplies with required safety regulations and proceduresAttends appropriate hotel meetings and training sessionsMaintains cleanliness and excellent condition of equipment and work areaComplies with hotel standards, policies and rulesRecycles whenever possibleRemains current with hotel information and changesComplies with hotel uniform and grooming standards