It's all about location in New Orleans and the Hilton New Orleans Riverside places you at the center of it all. Nestled against the banks of the Mississippi, guests can watch the ships come sailing in or dive into the city life just steps away. Grab a beignet, listen to live jazz, ride a streetcar, or hop into a parade, you never know what you’ll experience in the vibrant culture and excitement of New Orleans just outside our front door.

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As a Food & Beverage Manager, you would be responsible for assisting the manager in directing and organizing the activities and services of a hotel food and beverage outlet (restaurant, lounge, room service, coffee shop, etc.) to deliver an excellent guest experience. Specifically, you would be responsible for performing the following tasks to the highest standards:

\n\n\n\tAssist in the management of operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation\n\tAssist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counselling and evaluations and delivering recognition and reward\n\tAssist in monitoring and assessing product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly\n\tEnsure compliance with health, safety, sanitation and alcohol awareness standards\n\tAssist in initiating and implementing marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue\n\tAssist in recruiting, interviewing and training team members\n\tAct in the absence of the manager, as needed\n

What are we looking for?

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Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

\n\n\n\tHospitality - We're passionate about delivering exceptional guest experiences. \n\tIntegrity - We do the right thing, all the time. \n\tLeadership - We're leaders in our industry and in our communities. \n\tTeamwork - We're team players in everything we do. \n\tOwnership - We're the owners of our actions and decisions. \n\tNow - We operate with a sense of urgency and discipline \n\n\n

In addition, we look for the demonstration of the following key attributes:

\n\n\n\tQuality \n\tProductivity \n\tDependability \n\tCustomer Focus \n\tAdaptability \n\n\n

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!